Report updated Apr 16, 2026
Qualtrics XM
For business professionals and managers responsible for monitoring customer experience (CX) and employee experience (EX) metrics.
Overview · Full Intel report in progress
Qualtrics XM is an established business app that is free with in-app purchases. With a 4.7/5 rating from 3.8K reviews, it shows polarized user reception.
What is Qualtrics XM?
Current Momentum
v2.77 · 3d ago
IntenseLast updated 3d ago. 5 versions tracked.
Competition
Rivals identification in progress
7-Day Rank Pulse 🇺🇸
BusinessNo ranking data
Rating Pulse 🇺🇸
What makes this app unique?
What Does It Look Like?
What Are The Key Features?
Allows users to monitor key experience metrics like NPS, CSAT, and Employee Engagement with customizable filtering.
Enables users to reassign, respond to, and close the loop on support tickets directly from the mobile interface.
Provides instant alerts to help users act on critical experience data before issues escalate.
Offers insights into key drivers, trending topics, experience journeys, and text analytics to drive organizational impact.
How much does it cost?
Who Built It?
Qualtrics
Providing enterprise-grade experience management tools to monitor customer and employee feedback. Enabling real-time data collection and analysis for professional research and operational efficiency.
Portfolio
4
Apps
What other apps does Qualtrics make?
Explore the full Qualtrics report
Portfolio breakdown, audience, momentum, and every app published by Qualtrics.
Analysis in progress, available soon
What do users think recently?
Analysis in progress, available soon
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
Analysis in progress, available soon
What is the competitive landscape for Qualtrics XM?
How's The Business Market?
How does it evolve in the Business market?
Rank progression
4 active rankings tracked — 30-day window
Strategic analysis coming soon
SWOT, key takeaways & outlook
The outtake for Qualtrics XM
Key Takeaways
While the app offers powerful mobile access to Qualtrics XM data, recent user feedback highlights significant technical stability and usability concerns that may impact daily operations.
Where Is It Heading?
Trend analysis
Available very soon