High confidence · Latest 136 of 204 total reviews analyzed

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate personalized discount offers and promotional pricing provide tangible value for frequent pharmacy shoppers and in-store pickup functionality offers a practical way to secure medication without delivery wait times, but report frequent authentication failures and login loops prevent users from accessing their accounts and completing purchases and inaccurate inventory synchronization between the app and physical stores leads to frequent order cancellations.

Rating: 4.7

Reviews: 204

Confidence: high

How did the latest release land?

Overall
4.7/ 5
(2.4K)
Current version
4.7/ 5
0.0 vs overall
(2.4K)
Main signal post-update: personalized discount offers and promotional pricing provide tangible value for frequent pharmacy shoppers.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Personalized discount offers and promotional pricing provide tangible value for frequent pharmacy shoppers
    • Users appreciate the convenience of personalized offers and regular discounts
  • In-store pickup functionality offers a practical way to secure medication without delivery wait times
    • Users value the ability to reserve items for later collection at local branches
Complaint

Common complaints

  • Frequent authentication failures and login loops prevent users from accessing their accounts and completing purchases
    • Users report being unable to receive verification codes via SMS or email
  • Inaccurate inventory synchronization between the app and physical stores leads to frequent order cancellations
    • Orders are frequently cancelled after payment because items are unavailable
Request

Most requested

  • Real-time store inventory visibility is required to prevent purchasing items that are out of stock
    • Users request a feature to see specific store stock levels before adding items to the cart

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Raia - Farmácia 24 horas, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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