Refinitiv Eikon is a financial data and communication platform for investment professionals, providing real-time market news, research, and messenger tools on iOS and Android.
Product velocity
Dormant
Daily rank 🇺🇸
—
Finance
Sentiment
2.3
36 reviews
Nemesis
Fidelity Investments
The App DNA
What makes this app unique?
Users hire Eikon for institutional-grade data and peer-to-peer financial communication that retail apps cannot replicate, so the platform serves as a mobile tether to the desktop terminal.
For Financial professionals, including investment bankers, wealth managers, and traders requiring real-time market data and institutional-grade news.
What does it look like?
Key features
Integrated communication tool for financial professionals to connect with peers and market participants.
Access to exclusive, market-moving news and financial insights from Reuters.
Eikon Answers allows users to query financial data using natural language.
How much does it cost?
The app functions as a mobile extension for enterprise-level B2B subscriptions, with no direct consumer-facing pricing.
Velocity
Dormant developmentopaqueShow more...
Refinitiv Eikon has not received a public update in over 32 months, placing it firmly in the zombie category. The last recorded activity consisted of minor bug fixes across both iOS and Android platforms in September 2023. There is no evidence of ongoing development, feature expansion, or live operations. The lack of updates for nearly three years indicates the app is no longer receiving active maintenance.
Who built it?
User Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for Refinitiv Eikon
How's the Finance market?
Refinitiv Eikon maintains a niche professional position, but its 2.33-star rating on iOS indicates significant friction compared to consumer-grade financial apps. The platform relies on enterprise-level B2B subscriptions rather than retail chart performance.
Read the market outlookThe rivals identified
By Fidelity Investments
Fidelity competes directly for the attention of retail and professional investors by providing high-frequency market data, portfolio tracking, and execution capabilities that overlap with Eikon's core utility.
- Offers integrated crypto trading and fractional share capabilities absent in the Refinitiv Eikon mobile experience
- Massive retail user base provides a network effect that Refinitiv lacks in the consumer segment
- Superior mobile-first UX design facilitates faster trade execution compared to Eikon's complex terminal-style interface
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for Refinitiv Eikon
Where is it heading?
Users report: The financial information market is consolidating around platforms that offer integrated execution, leaving Eikon exposed as a data-only utility. The lack of active feature development suggests the platform will continue to lose professional users to rivals like Fidelity unless the mobile workflow is modernized.
- The 2.33-star rating on iOS indicates that the current mobile interface is failing to meet professional user expectations, accelerating churn to consumer-friendly platforms.
- Recent updates focused on stability rather than feature expansion, suggesting the platform is currently in maintenance mode rather than active growth.
The SWOT
- Reuters news integration provides a unique information barrier
- Eikon Messenger creates a professional network effect
- Integration of wearable data for real-time alerts
- Expanding Eikon Answers to support voice-based portfolio queries
Next best moves
Ship direct trade execution because Fidelity's integrated workflow drains professional users → reduce app-switching churn
+ 1 more prioritized moveThe counter-intuitive read
The 'AI race' framing misses that Eikon's moat is the Reuters news-messenger network…
Read the full takeFeature gaps
Integrated crypto trading (available in Fidelity but absent here) +1
Since the last report: The platform has pivoted its strategic focus from stability to integrated trade execution to address professional user churn.
Bottom line
Refinitiv Eikon holds its category lead through institutional data depth but bleeds users to mobile-first rivals, so revenue growth hinges on integrating direct execution to stop professional churn.
Unlock 2 critical frictions, 2 market threats, 1 more prioritized move and the analyst’s take.
Access the full report for freeReport last updated