Salesforce Authenticator user reviews, decoded

High confidence · Latest 83 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.

Mixed

The recent review mood reads mixed. Users appreciate one-tap authentication approval on mobile devices provides a fast and convenient login experience for users and integration with wearable devices allows users to verify their identity without needing to handle their phone, but report authentication requests fail to trigger automatically, forcing users to manually enter codes or wait for timeouts.

Rating: 4.4

Reviews: 99

Confidence: high

The latest update focused on minor UI improvements, but the core complaints regarding notification reliability and device migration remain active and unaddressed.

How did the latest release land?

Overall
4.4/ 5
★★★★★★
(31.2K)
Current version
4.6/ 5
+0.2 vs overall
★★★★★★
(4.3K)
Main signal post-update: one-tap authentication approval on mobile devices provides a fast and convenient login experience for users.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Review sentiment over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Review themes

Praise

What users love

  • One-tap authentication approval on mobile devices provides a fast and convenient login experience for users
  • Integration with wearable devices allows users to verify their identity without needing to handle their phone
Complaint

Common complaints

  • Authentication requests fail to trigger automatically, forcing users to manually enter codes or wait for timeouts
Request

Most requested

Full sentiment breakdown

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AI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with automated quality gates, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Salesforce Authenticator, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0