High confidence · Latest 80 of 103 total reviews analyzed · Based on 103 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate access to a wide variety of unique and specific items across national locations, but report excessive shipping and handling fees often exceeding the actual value of the items.
Rating: 2.7
Reviews: 103
Confidence: high
How did the latest release land?
Overall
2.8/ 5
★★★★★
(2.4K)Current version
2.4/ 5
-0.3 vs overall
★★★★★★
(897)Main signal post-update: excessive shipping and handling fees often exceeding the actual value of the items.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Access to a wide variety of unique and specific items across national locations
- “Users appreciate the ability to find rare collectibles and memorabilia from across the country”
Complaint
Common complaints
- Excessive shipping and handling fees often exceeding the actual value of the items
- “Users report shipping costs for small items like books or games are disproportionately high”
Request
Most requested
- Disable the auto-rotating image carousel to allow manual inspection of item condition
- “Users explicitly request a toggle or permanent disablement of the moving image gallery”