Report updated Jun 18, 2026
Silvertrac
For security guard companies and property managers requiring real-time oversight and accountability for field personnel.
Silvertrac is a struggling business app that is available. With a 2.9/5 rating from 565 reviews, it struggles with user retention. Users particularly appreciate core security reporting functionality provides a useful system for field personnel when the application remains stable, though frequent session termination during backgrounding or app switching causes significant data loss for field reports remains a common concern.
What is Silvertrac?
Silvertrac is a B2B security guard management platform for tracking field activities and incident reporting on iOS and Android.
Security firms hire Silvertrac to provide clients with verifiable proof of presence and incident documentation, turning field labor into billable service reports.
Current Momentum
v4.4 · 2d ago
Maintenance- Shipped push notification handling fixes.
- Last major update released May 2026.
Active Nemesis
Fragmented niche
No dominant direct rival identified yet — see Other Rivals below.
Other Rivals
7-Day Rank Pulse 🇺🇸
BusinessNo ranking data
Rating Pulse 🇺🇸
Recent User Mood
What makes this app unique?
What Does It Look Like?
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What Are The Key Features?
Customizable guard tour tracking and verification for security personnel in the field
Mobile submission of security incidents, maintenance, and parking issues to a central issue monitor
Background location monitoring of security officers during active shifts
Integrated time tracking functionality for field officers
How much does it cost?
- Monthly subscription required for access
B2B subscription model requiring direct sales contact for pricing, focused on enterprise-level security operations.
Who Built It?
Silvertrac Software
View Publisher Intel →Enrichment in progress
Publisher profile available very soon
What other apps does Silvertrac Software make?
What do users think recently?
High confidence · Latest 92 of 97 total reviews analyzed · Based on 97 reviews. Signal may be noisy.
How did the latest release land?
What is the recent mood?
Recent user voice shows a upset sentiment. Users appreciate core security reporting functionality provides a useful system for field personnel when the application remains stable, but report frequent session termination during backgrounding or app switching causes significant data loss for field reports and camera performance regressions post-update prevent clear image capture and reliable report submission for security documentation.
What Users Love
What Frustrates Users
What Users Want
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for Silvertrac?
Where is it available?
Localized markets (1)
How's The Business Market?
How does it evolve in the Business market?
Silvertrac occupies a niche in the B2B security management space, currently holding a 2.61-star rating on iOS. The lack of significant chart momentum suggests the platform relies on direct enterprise sales rather than organic app store discovery.
Rank progression
1 active ranking tracked — 30-day window
Which niche is Silvertrac in?
to track security guard rounds and activities
Explore the full Security Management Loggers niche
Every app in this space — 1 tracked, the niche's live rankings, and Marlvel's editorial take on the job-to-be-done.
The rivals identified
Same space(6)
Switchboard competes for the same mobile workforce management budget by providing compliance and activity tracking for field-based operations.
Differentiators
- Integrates heavy-duty fleet compliance features like IFTA reporting and ELD logs not present in Silvertrac.
- Supports advanced hardware integrations like vision dashcams to provide a more comprehensive field safety ecosystem.
While focused on mapping, it competes for the same field-worker attention by offering offline data capture and collaborative synchronization.
Differentiators
- Provides advanced QGIS integration for complex spatial data collection that exceeds Silvertrac's standard reporting capabilities.
- Offers a superior offline-first synchronization engine for field teams operating in areas with limited connectivity.
This legacy application targets the same enterprise security management space, focusing on alarm handling and response coordination.
Differentiators
- Utilizes a rigid, alarm-centric interface that lacks the modern guard-activity tracking found in Silvertrac.
- Operates as a static, legacy tool without the continuous update cycle required for modern mobile security.
Both platforms serve the security industry by managing real-time alerts and incident response workflows for professional guard teams.
Differentiators
- Focuses exclusively on alarm prioritization and escalation workflows rather than general guard tour management tasks.
- Lacks the mobile-first guard reporting and GPS-based proof of presence features central to Silvertrac.
HOBOconnect competes in the broader field-data collection space, utilizing mobile connectivity to manage remote hardware and sensor data.
This app competes by providing Electronic Visit Verification (EVV) and mobile documentation, which mirrors the proof-of-presence requirements in security management.
New entrants(2)
While in a different category, it represents a new class of local-first utility tools that could influence user expectations for data logging.
Differentiators
- Employs a local-first storage architecture that offers faster data retrieval than cloud-dependent guard management platforms.
This newcomer targets the residential security niche, overlapping with Silvertrac's guard-based property management use cases.
Differentiators
- Prioritizes resident-facing visitor access management and internal communications over professional guard tour reporting workflows.
Compare Silvertrac against every rival
All rivals in one side-by-side table — identity, store metrics, ratings & sentiment, and strategic intel — plus a head-to-head page for each.
The outtake for Silvertrac
Strengths to defend, gaps to attack
Core Strengths
- B2B subscription model creates high switching costs for security firms
- GPS-based proof-of-presence provides essential value for service contracts
Critical Frictions
- 2.61-star iOS rating reflects critical stability failures
- Frequent forced logouts cause permanent data loss for field reports
Growth Levers
- Implementing offline-first data capture would address report submission failures in poor network conditions
Market Threats
- Competitors with offline-first synchronization engines siphon field-worker attention
- Persistent technical instability risks contract termination by enterprise clients
What are the next best moves?
Rebuild session persistence because frequent logouts cause data loss → restore professional reliability
Session termination is the #1 complaint theme in user reviews.
Trade-off: Push the wearable companion app sprint to Q3.
Audit camera attachment logic because image capture failures block report submission → reduce 1★ churn
Camera performance regressions are the second most cited frustration.
Trade-off: Pause the UI refresh on the dashboard.
A counter-intuitive read
The app's B2B subscription model is a liability, not a moat, because it masks the high churn rate of field-level users who are forced to use a broken tool.
Feature Gaps vs Competitors
- Offline-first synchronization engine (available in Mergin Maps but absent here)
Key Takeaways
Silvertrac provides essential accountability for security firms, but technical instability threatens its B2B retention, so the PM must prioritize session persistence and camera reliability over new feature development to prevent contract churn.
Where Is It Heading?
Declining
The B2B security market is shifting toward offline-first reliability, leaving Silvertrac exposed due to its cloud-dependent, unstable architecture. Continued technical friction will likely lead to enterprise contract attrition as firms migrate to more robust field-management platforms.
Frequent session terminations in the latest version cause data loss, which directly erodes the trust of professional security personnel.
Camera performance regressions prevent reliable report submission, forcing field staff to abandon the app during critical patrol tasks.