SolarWinds Customer Success is a mobile companion to the SolarWinds Customer Portal designed for existing users to manage their accounts on the go. It provides mobile-optimized access to support cases, product documentation, and account profile management.
Overview · Full Intel report in progress
The App DNA
What makes this app unique?
For Existing SolarWinds customers who require mobile access to their account information and support case status.
What does it look like?
Key features
Users can create new support cases and monitor the status of existing tickets directly from the app.
Provides quick access to license details, activation keys, technical documentation, and release notes.
Delivers push notifications to keep users updated on support case progress.
Allows users to view linked accounts and switch between different account profiles.
How much does it cost?
Velocity
Who built it?
SolarWinds Worldwide
6 apps tracked · Business
SolarWinds Service Desk
Web Help Desk Mobile
DameWare Mobile
DRE Support Applet
Dameware Remote EverywhereUser Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for SolarWinds Customer Success
How's the Business market?
The rivals identified
The Analyst's Read
Key takeaways for SolarWinds Customer Success
Where is it heading?
Bottom line
This app serves as a limited mobile extension of the web-based Customer Portal and does not support administrative tasks like license renewals or software downloads.
Report last updated