High confidence · Latest 71 of 101 total reviews analyzed · Based on 101 reviews. Signal may be noisy.

Upset

Recent user voice shows a upset sentiment. but report critical notification failures on android devices prevent users from receiving urgent medical pages reliably and persistent application crashes and instability disrupt mission-critical communication workflows for hospital staff.

Rating: 1.8

Reviews: 101

Confidence: high

How did the latest release land?

Overall
1.7/ 5
(474)
Current version
1.6/ 5
-0.1 vs overall
(117)
Main signal post-update: critical notification failures on Android devices prevent users from receiving urgent medical pages reliably.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Complaint

Common complaints

  • Critical notification failures on Android devices prevent users from receiving urgent medical pages reliably
    • Users report missing pages entirely unless they manually open the application
    • Background notification services fail to trigger alerts on multiple Android hardware configurations
  • Persistent application crashes and instability disrupt mission-critical communication workflows for hospital staff
    • Frequent application closures reported during active use and startup
    • Users describe the software as unreliable for emergency department environments
Request

Most requested

  • Dedicated do-not-disturb mode to manage off-call status without force-closing the application
    • Users request a simple toggle to silence alerts while off-duty
    • Current reliance on force-closing the app is cited as a major usability friction point

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Spok Mobile, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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