SugarSync vs its rivals

Side-by-side comparison against SugarSync's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

	SugarSync This App	OneDrive Nemesis	IBM MaaS360 Docs Contender	ownCloud - File Sync and Share Contender	Infomaniak SwissTransfer Contender	Intralinks Contender	Fill and Sign Easy PDF Editor Peer	PDF Editor ® Peer	Forma: PDF Document Editor Peer	Genius Sign: PDF doc signature Peer
Core Identity
Developer	SugarSync, Inc.	Microsoft Corporation	IBM MaaS360	ownCloud GmbH	Infomaniak Network SA	Intralinks, Inc.	Amplify·	SMM service, s.r.o.	BPMobile	The Grizzly Labs
Category	Productivity	Productivity	Business	Productivity	Productivity	Business	Business	Business	Productivity	Business
Platform	Android, iOS	Android, iOS	Android, iOS	iOS	iOS, Android	iOS, Android	Android	iOS	iOS	iOS
Store Metrics
Rating	3.2 / 5	0.0 / 5	1.0 / 5	4.5 / 5	4.9 / 5	4.5 / 5	4.3 / 5	4.6 / 5	4.7 / 5	4.9 / 5
Ratings Count	109	0	1	344	357	1,252	5,354	26,504	24,551	12,167
Price	Free	Free	Free	Free	Free	Free	Free	Free	Free	Free
Release Date	Feb 12, 2019	Feb 24, 2014	Jun 10, 2012	Jun 27, 2019	Feb 20, 2025	Sep 16, 2016	Aug 20, 2019	Dec 17, 2020	Feb 7, 2023	Jul 16, 2015
Last Updated	Apr 6, 2022	May 13, 2026	Apr 9, 2026	May 6, 2026	Apr 29, 2026	Mar 12, 2026	May 5, 2026	Apr 9, 2026	May 13, 2026	May 18, 2026
Sentiment & Reviews
Sentiment	-	terrible	-	-	-	mixed	-	terrible	positive	-
Score	-	25/100	-	-	-	65/100	-	15/100	75/100	-
Praises	-	Cross-platform file access allows consistent productivity across mobile and desktop environments	-	-	-	Security and compliance features	-	Dynamic and useful interface design provides value for beginners starting their document editing journey	Document editing and scanning features provide significant time savings for professional business workflows	-
Complaints	-	Frequent application crashes and silent background quits disrupt daily file synchronization workflows	-	-	-	Lack of real-time collaboration	-	Aggressive paywall implementation prevents basic document editing functionality without an immediate subscription commitment Critical failure to save document edits results in data loss and user frustration post-update Deceptive free trial mechanics lead to unauthorized charges and subscription confusion for new users	Aggressive subscription prompts and paywalls frustrate users who expect a more accessible free tier	-
Requests	-	Granular control over local versus cloud-based file storage preferences for all users	-	-	-	Improved mobile document viewing	-	-	-	-
Strategic Intel
Strengths	Platform-agnostic sync avoids ecosystem lock-in Granular folder-level control appeals to power users Remote wipe capability provides essential security	System-level Windows integration creates high switching costs Personal Vault provides a differentiated security moat	-	Open-source architecture provides superior data sovereignty TLS certificate tracking prevents man-in-the-middle attacks Multi-account support manages federated deployments	-	Granular audit trails for M&A compliance IRM security controls for document protection Enterprise-grade document permissioning	-	Privacy-first local storage architecture reduces enterprise churn Apple Pencil integration provides precision for professional annotation	AI-powered summarization provides a clear utility differentiator Mobile-first design reduces friction for quick edits Cloud synchronization increases user switching costs	-
Weaknesses	3.16 iOS rating indicates performance friction Lack of native document co-authoring Pricing tiers lack competitive flexibility	Sync engine failures cause file duplication Restrictive folder location logic limits external drive usage	-	Lacks native remote-wipe capabilities for lost devices High technical barrier for non-sysadmin users No native real-time document collaboration	-	0.74★ Android-iOS rating gap Lack of real-time collaborative editing High-friction mobile document viewing	-	Critical save-function failures post-update Aggressive paywall gates prevent basic functionality High refund-request volume due to deceptive trial mechanics	Aggressive paywalls trigger negative sentiment Intermittent file persistence issues erode trust High subscription cost relative to perceived utility	-
Pricing	subscription	subscription	free	freemium	free	subscription	freemium	freemium	subscription	free
Momentum	Zombie	Active	-	Maintenance	-	Maintenance	-	Intense	Steady	Intense
Update Cadence	2 versions, 1 majors/6mo, ~912d avg	5 versions, 1 majors/6mo, ~12d avg	-	1 versions, 1 majors/6mo	-	2 versions, ~69d avg	-	5 versions	3 versions, ~27d avg	5 versions

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