Report updated May 14, 2026
Vidyard: Create & Share Videos
For sales, marketing, and revenue teams looking to scale personalized video outreach and track buyer engagement.
Vidyard: Create & Share Videos is a struggling photo & video app that is free with in-app purchases. With a 3.1/5 rating from 223 reviews, it struggles with user retention. Users particularly appreciate high video quality output provides professional results for quick business presentations and documentation, though persistent video upload failures and app crashes during the saving process disrupt core workflows remains a common concern.
What is Vidyard: Create & Share Videos?
Vidyard is a video recording and sharing platform for sales and marketing teams, available on iOS and Android.
Users hire Vidyard to personalize sales outreach and track viewer engagement, turning asynchronous video into measurable pipeline revenue.
Current Momentum
v2.3 · 3mo ago
Maintenance- Shipped agentic AI for automated outreach.
- Fixed camera orientation issues.
Active Nemesis
Loom: Screen Recorder
By Loom
Other Rivals
7-Day Rank Pulse 🇺🇸
Photo & VideoNo ranking data
Rating Pulse 🇺🇸
Recent User Mood
What makes this app unique?
What Does It Look Like?
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What Are The Key Features?
Agentic AI automatically sends personalized video messages to buyers based on CRM triggers
Generates personalized AI-driven video content at scale for sales outreach
Connects video engagement data directly into Salesforce, HubSpot, Gong, and Marketo
How much does it cost?
- Free account for recording and sharing
- Enterprise-focused paid tiers for advanced AI and hosting features
Freemium model uses a free mobile/browser entry point to drive adoption, with revenue captured through enterprise-grade AI and CRM integration features.
Who Built It?
Enrichment in progress
Publisher profile available very soon
What other apps does Vidyard make?
What do users think recently?
Low confidence · Latest 65 of 71 total reviews analyzed · Based on 71 reviews. Signal may be noisy.
How did the latest release land?
What is the recent mood?
Recent user voice shows a upset sentiment. Users appreciate high video quality output provides professional results for quick business presentations and documentation, but report persistent video upload failures and app crashes during the saving process disrupt core workflows.
What Users Love
What Frustrates Users
What Users Want
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for Vidyard: Create & Share Videos?
Where is it available?
Localized markets (1)
How's The Photo & Video Market?
Market outlook for this category
Available very soon
Which niche is Vidyard: Create & Share Videos in?
to record and share professional video messages
Explore the full Remote Work Recorders niche
Every app in this space — 5 tracked, the niche's live rankings, and Marlvel's editorial take on the job-to-be-done.
The rivals identified
Nemeses(1)
Loom is the direct market leader in asynchronous video communication, competing head-to-head with Vidyard for the same enterprise and individual professional user base.
Differentiators
- Advanced AI-driven bug reporting and multi-language transcription capabilities significantly outperform Vidyard's current mobile feature set.
- Superior ecosystem integration and high-velocity release cadence create a sticky, habitual workflow for remote teams.
- Massive user review volume and brand recognition establish Loom as the default choice for async video.
Head to head
Vidyard must pivot its mobile strategy to prioritize high-speed recording and AI-assisted productivity to prevent further churn to Loom's superior feature set.
Same space(4)
Appspace competes in the broader workplace communication and content publishing space, overlapping with Vidyard's internal video collaboration use cases.
Differentiators
- Provides comprehensive workplace management tools that extend beyond simple video sharing into physical office coordination.
- AI-powered narration features offer a unique content accessibility layer that Vidyard currently lacks on mobile.
SOTI Snap competes for the attention of enterprise mobile users who require custom business application development and media-rich workflows.
Differentiators
- Drag-and-drop app builder allows users to create custom business tools without needing traditional coding expertise.
- Blockly development environment provides a more flexible framework for enterprise-specific logic than Vidyard's static video player.
ServiceTrade targets the field service industry, where video documentation is a critical component of the asset service history workflow.
Differentiators
- Specialized focus on asset service history and digital inspection forms creates a high-value, vertical-specific workflow.
- Field technician-centric mobile design prioritizes offline capabilities and data logging over general video sharing features.
BuildOps competes for the same commercial trade professionals who use video to document equipment status and work orders.
Differentiators
- Integrated nameplate scanner automates equipment tracking, a critical efficiency gain for field technicians that Vidyard ignores.
- Work order management integration provides a more direct ROI for trade businesses than general video communication.
New entrants(2)
Wavelogs represents the shift toward AI-first productivity tools that capture information via voice, potentially replacing video-based updates.
Differentiators
- On-device transcription and AI-powered summaries offer a faster, lower-friction alternative to recording and sharing video.
BrainFlow is a new entrant focusing on privacy-first, AI-organized voice notes, challenging the need for video in quick communication.
Differentiators
- Privacy-focused architecture and smart AI organization provide a compelling alternative for users wary of cloud-based video hosting.
Compare Vidyard: Create & Share Videos against every rival
All rivals in one side-by-side table — identity, store metrics, ratings & sentiment, and strategic intel — plus a head-to-head page for each.
The outtake for Vidyard: Create & Share Videos
Strengths to defend, gaps to attack
Core Strengths
- CRM integration creates high switching costs for enterprise sales teams
- AI-driven video outreach automates high-value sales workflows
Critical Frictions
- Persistent upload failures and crashes disrupt core professional workflows
- Lack of mobile-side analytics limits utility compared to desktop
Growth Levers
- Mobile-side analytics access would increase daily active usage
- Offline recording mode would capture field-service use cases
Market Threats
- Loom's superior mobile UX siphons power users
- AI-first voice note entrants lower the barrier for asynchronous communication
What are the next best moves?
Rebuild upload logic because persistent failures are the top complaint → stabilize retention
Upload failures are the #1 driver of negative sentiment and churn.
Trade-off: Pause the AI Avatar feature expansion — stability is a prerequisite for retention.
Ship mobile-side analytics dashboard because users request parity with desktop → increase daily active usage
Analytics access is the top-requested feature for mobile users.
Trade-off: Deprioritize the web-based UI refresh — mobile utility is the current bottleneck.
A counter-intuitive read
The mobile app's instability is a strategic advantage for Loom, as it forces Vidyard's power users to rely on the desktop, inadvertently training them to view Vidyard as a non-mobile tool.
Feature Gaps vs Competitors
- Real-time screen recording (available in Loom but inconsistent here)
- Mobile-side analytics (available in desktop version but missing here)
Key Takeaways
Vidyard provides essential CRM-integrated video tracking, but its mobile instability creates a critical churn risk, so the team must prioritize upload reliability to prevent further migration to Loom.
Where Is It Heading?
Declining
The asynchronous video market is consolidating around high-velocity mobile experiences, and Vidyard's current build is falling behind. The team must shift focus from AI-feature expansion to core stability to prevent further loss of the sales-enablement segment.
Persistent upload failures in the latest release drive user churn toward competitors, which compounds the existing rating drag.
Recent updates focused on agentic AI integration, but these features fail to address the fundamental mobile stability issues.