Vidyard is a video recording and sharing platform for sales and marketing teams, available on iOS and Android.
Product velocity
Maintenance
Daily rank 🇺🇸
—
Photo & Video
Sentiment
3.1
223 reviews
Nemesis
Loom: Screen Recorder
The App DNA
What makes this app unique?
Users hire Vidyard to personalize sales outreach and track viewer engagement, turning asynchronous video into measurable pipeline revenue.
For Sales, marketing, and revenue teams looking to scale personalized video outreach and track buyer engagement.
What does it look like?
Key features
Agentic AI automatically sends personalized video messages to buyers based on CRM triggers
Generates personalized AI-driven video content at scale for sales outreach
Connects video engagement data directly into Salesforce, HubSpot, Gong, and Marketo
How much does it cost?
Freemium model uses a free mobile/browser entry point to drive adoption, with revenue captured through enterprise-grade AI and CRM integration features.
Velocity
Maintenance developmentperformanceShow more...
The development cadence is extremely low, with only two releases identified over the last 16 months, averaging approximately 0.03 releases per week. The latest release focused solely on a specific hardware-related bug fix, and the previous release was limited to minor bug fixes. There is no evidence of new features, live operations, or active development cycles. The app is currently in a maintenance state, as the last release occurred over four months ago.
Who built it?
User Sentiment
What do users think recently?
The recent review mood reads upset. Users appreciate high video quality output provides professional results for quick business presentations and documentation, but report persistent video upload failures and app crashes during the saving process disrupt core workflows.
How are ratings & reviews evolving?
What users say, by theme
- High video quality output provides professional results for quick business presentations and documentation
- Persistent video upload failures and app crashes during the saving process disrupt core workflows
65 of 71 recent reviews analyzed · high confidence · Upset overall
Read the full review analysisUnlock 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Vidyard: Create & Share Videos
How's the Photo & Video market?
Vidyard maintains a niche in sales-enablement, but its mobile rating (3.07 average) lags behind the category standard for professional tools. The lack of mobile feature parity relative to its desktop suite limits its utility for high-velocity sales teams.
Read the market outlookThe rivals identified
By Loom, Inc
Loom is the direct market leader in asynchronous video communication, competing head-to-head with Vidyard for the same enterprise and individual professional user base.
- Advanced AI-driven bug reporting and multi-language transcription capabilities significantly outperform Vidyard's current mobile feature set.
- Superior ecosystem integration and high-velocity release cadence create a sticky, habitual workflow for remote teams.
- Massive user review volume and brand recognition establish Loom as the default choice for async video.
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for Vidyard: Create & Share Videos
Where is it heading?
The asynchronous video market is consolidating around high-velocity mobile experiences, and Vidyard's current build is falling behind. The team must shift focus from AI-feature expansion to core stability to prevent further loss of the sales-enablement segment.
- Persistent upload failures in the latest release drive user churn toward competitors, which compounds the existing rating drag.
- Recent updates focused on agentic AI integration, but these features fail to address the fundamental mobile stability issues.
The SWOT
- CRM integration creates high switching costs for enterprise sales teams
- AI-driven video outreach automates high-value sales workflows
- Mobile-side analytics access would increase daily active usage
- Offline recording mode would capture field-service use cases
Next best moves
Rebuild upload logic because persistent failures are the top complaint → stabilize retention
+ 1 more prioritized moveThe counter-intuitive read
The mobile app's instability is a strategic advantage for Loom…
Read the full takeFeature gaps
Real-time screen recording (available in Loom but inconsistent here) +1
Since the last report: Mobile sentiment has degraded due to critical upload failures, forcing a pivot in product priorities toward mobile-side analytics and stability.
Bottom line
Vidyard provides essential CRM-integrated video tracking, but its mobile instability creates a critical churn risk, so the team must prioritize upload reliability to prevent further migration to Loom.
Unlock 2 critical frictions, 2 market threats, 1 more prioritized move and the analyst’s take.
Access the full report for freeReport last updated