| Core Identity |
| Developer | Zoho Corporation | Zoom Communications, Inc. | GoTo Group, Inc. | Google | Microsoft Corporation | monday.com Ltd. | Slack Technologies, Inc. |
| Category | Business | Business | Business | Social Networking | Business | Business | Business |
| Platform | Android, iOS | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android |
| Store Metrics |
| Rating | 4.5 / 5 | 4.7 / 5 | 4.8 / 5 | 4.8 / 5 | 4.8 / 5 | 4.8 / 5 | 4.1 / 5 |
| Ratings Count | 1,729 | 3,146,168 | 141,276 | 2,332,400 | 3,356,480 | 45,884 | 45,544 |
| Price | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Oct 2, 2017 | Aug 15, 2012 | Sep 17, 2019 | Sep 2, 2016 | Nov 2, 2016 | Oct 10, 2017 | Mar 20, 2013 |
| Last Updated | Apr 19, 2026 | Apr 4, 2026 | Apr 17, 2026 | Apr 27, 2026 | May 7, 2026 | Apr 9, 2026 | Apr 29, 2026 |
| Sentiment & Reviews |
| Sentiment | positive | positive | - | mixed | - | mixed | mixed |
| Score | 75/100 | 68/100 | - | 45/100 | - | 48/100 | 45/100 |
| Praises | - High-quality audio and video clarity during meetings facilitate professional communication for remote teams
| - Educational & Professional Utility
- Audio and Video Clarity
| - | - Video call functionality provides a reliable tool for remote learning and study sessions
| - | - Project Management Utility
| - Centralized workspace organization allows teams to manage multiple projects and company channels effectively in one place
|
| Complaints | - Technical performance issues including lag and connection errors disrupt meeting continuity post-update
| - Background Multitasking Issues
- Hardware Compatibility
| - | - Post-update instability causes frequent call drops and application crashes on mobile devices
| - | | - Unreliable push notifications prevent users from receiving critical messages and meeting alerts on mobile devices
|
| Requests | - Advanced meeting controls like virtual backgrounds and breakout rooms to match competitor capabilities
| - | - | - Conference calling functionality needs restoration to support group communication with family members
| - | - | - Simplified channel management tools are needed to filter relevant content and hide unnecessary workspace clutter
|
| Strategic Intel |
| Strengths | - Integrated suite value proposition drives high switching costs for existing Zoho customers
- Enterprise-grade security controls meet compliance standards
- Cost-effective pricing model undercuts primary competitors
| - AI Companion bundled at no extra cost
- Superior external collaboration UX (no tenant switching)
- High-quality AV performance on unstable networks
| - | - Zero-install web experience lowers guest friction
- Deep G-Suite integration increases switching costs
| - Deep integration with Microsoft 365 creates high switching costs
- Enterprise-grade security compliance sustains large-scale adoption
- Global infrastructure supports massive user scalability
| - Highly intuitive visual UI
- Powerful low-code customization
- Strong AI agent ecosystem
| - Integration ecosystem embeds platform into existing enterprise tech stacks
- Slack Connect network effects force external partner adoption
- Intuitive interface reduces cognitive load compared to Microsoft Teams
|
| Weaknesses | - Technical instability post-update disrupts meeting continuity
- Mobile app lacks parity with desktop scheduling and screen-sharing features
- Calendar sync issues complicate invitation workflows
| - Critical background multitasking bugs on Android 16
- Document portability lags behind Microsoft Loop
- Hardware-specific camera and GIF issues
| - | - Frequent post-update crashes on mobile devices
- Lack of granular email-based contact blocking
- Inability to uninstall system-integrated components
| - High-volume notification culture drives user fatigue
- Feature bloat increases complexity for non-desk workers
- 60-minute meeting limit on free tier restricts utility
| - Poor mobile app feature parity
- Recurring technical bugs
- Lack of billing transparency
| - Unreliable mobile notifications causing critical message loss
- Persistent read-state synchronization bugs across platforms
- Cluttered UI navigation for high-volume channel users
|
| Pricing | freemium | freemium | freemium | freemium | freemium | subscription | freemium |
| Momentum | Maintenance | Maintenance | Intense | Active | Active | - | Active |
| Update Cadence | 5 versions, ~14d avg | 5 versions, ~18d avg | 5 versions | 5 versions, 1 majors/6mo, ~7d avg | 5 versions, 2 majors/6mo, ~7d avg | - | 5 versions, ~5d avg |
