Zoho Survey - Survey Tool
By Zoho
Zoho Survey is a mobile productivity app for iOS that enables users to collect survey responses and view real-time reports.
The App DNA
What makes this app unique?
Users hire this app to gather data in field environments where internet access is unreliable, though the current mobile-only collection model limits its utility for full survey management.
For Business professionals, researchers, and event organizers who require mobile-accessible data collection and real-time reporting.
What does it look like?
Key features
Collect responses without an active internet connection.
Generate and filter survey data in charts.
Build and edit surveys on mobile devices.
How much does it cost?
Subscription-only model with high-entry pricing anchored at $34.99/month, targeting professional and enterprise users.
Velocity
Maintenance developmentperformanceopaqueShow more...
Zoho Survey currently operates on a maintenance cadence, with the latest release focusing exclusively on performance improvements and minor bug fixes. There is no evidence of new feature development or live-ops activity in the provided history. The development trend is stable but limited to technical upkeep rather than functional expansion.
Who built it?
Zoho
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Card Scanner - business cardsUser Sentiment
What do users think recently?
The recent review mood reads frustrated. Users express interest in survey creation capabilities if the feature were available within the mobile interface.
How are ratings & reviews evolving?
What users say, by theme
- Users express interest in survey creation capabilities if the feature were available within the mobile interface
- Frequent application crashes and freezing during standard navigation prevent users from completing basic work tasks
6 of 6 recent reviews analyzed · limited sample · Frustrated overall
Read the full review analysisUnlock 2 more frustration themes and 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Zoho Survey - Survey Tool
How's the Productivity market?
Zoho Survey serves the professional productivity segment with a subscription-only model. The 2.6-star rating across 14 reviews indicates significant friction, as the app's performance issues prevent it from effectively serving its target audience.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for Zoho Survey - Survey Tool
Where is it heading?
The mobile productivity market is consolidating around tools that offer full parity between desktop and mobile, leaving Zoho Survey exposed. The current maintenance-only update cadence suggests a lack of investment in mobile-native features, which will likely accelerate churn as users migrate to more responsive competitors.
- Frequent application crashes during navigation prevent users from completing basic tasks, which erodes the daily active habit.
- Recent updates focused on stability with no feature expansion, signaling a maintenance-mode strategy that fails to address user requests.
The SWOT
- Offline survey collection enables data gathering in remote field environments
- Real-time reporting and chart filtering allow for immediate decision-making
- Adding mobile-native survey creation would address the top user request
- Implementing a limited free tier could lower the barrier for new users
Next best moves
Ship mobile-native survey creation because it is the top user request -> increase user retention
+ 1 more prioritized moveThe counter-intuitive read
The app's offline collection is a strong B2B barrier…
Read the full takeSince the last report: The app's competitive outlook has declined due to a persistent maintenance-only update cadence and a failure to address the lack of mobile-native survey creation tools.
Bottom line
Zoho Survey provides essential offline data collection, but frequent crashes and the inability to create surveys on mobile limit its utility, so the team must prioritize stability and mobile-native creation to justify the high subscription price.
Unlock 3 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeSources
- [1] App Store reviews
- [2] Developer website, source
Report last updated