| Core Identity |
| Developer | Zoho Corporation | Dropbox, Inc. | Box, Inc. | Microsoft Corporation | Google | Tresorit | Nextcloud GmbH | PCLOUD LTD | Google LLC |
| Category | Business | Productivity | Business | Productivity | Productivity | Productivity | Productivity | Productivity | Tools |
| Platform | Android, iOS | iOS | iOS, Android | Android, iOS | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android |
| Store Metrics |
| Rating | 3.4 / 5 | 4.8 / 5 | 0.0 / 5 | 4.7 / 5 | 4.8 / 5 | 4.6 / 5 | 4.7 / 5 | 4.7 / 5 | 2.9 / 5 |
| Ratings Count | 38 | 815,551 | 0 | 485,259 | 7,527,523 | 491 | 10,377 | 7,638 | 7,004 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Aug 6, 2018 | Sep 29, 2009 | Sep 22, 2016 | Dec 13, 2011 | Jun 28, 2012 | Nov 1, 2013 | Jul 4, 2016 | Sep 13, 2013 | May 18, 2017 |
| Last Updated | May 7, 2026 | Apr 20, 2026 | Nov 1, 2021 | May 11, 2026 | May 4, 2026 | Mar 26, 2026 | Mar 21, 2026 | Mar 17, 2026 | Dec 12, 2025 |
| Sentiment & Reviews |
| Sentiment | mixed | mixed | - | negative | mixed | positive | - | - | excellent |
| Score | 55/100 | 48/100 | - | 25/100 | 75/100 | 72/100 | - | - | 85/100 |
| Praises | - High-speed file transfer and video streaming capabilities provide reliable performance for professional work tasks
| - Reliability & Accessibility
- Cross-Platform Syncing
| - | - Convenient file access across multiple devices keeps professional workflows moving for long-term subscribers
| - Reliable cross-device file access
| | - | - | - Efficient storage management tools allow users to reclaim significant device space with minimal effort
|
| Complaints | - Inconsistent file management and lack of bulk actions create significant friction during daily usage
| - Pricing & Storage Tiers
- Aggressive Upselling
| - | - Forced migration from the standalone scanning app creates friction and reduces document quality for users
- Broken video playback controls prevent full screen viewing and playback speed adjustments post-update
| - Storage management friction
| - Technical Bugs and Sync Issues
| - | - | - Recent changes to the document viewer prevent users from resuming reading at the last position
|
| Requests | - Automated photo and file backup features are needed to ensure data redundancy on mobile devices
| - | - | - Simplified navigation to return to the root directory without repetitive back button usage
| - Granular permission controls
| - | - | - | - |
| Strategic Intel |
| Strengths | - Granular folder-level permissions enable compliance-heavy B2B deals
- Zoho suite integration creates high switching costs for enterprise customers
| - Superior third-party integrations (Slack, Adobe, Zoom)
- High sync reliability and instant replication
- Advanced file recovery with Dropbox Rewind
| - Enterprise-grade compliance tools secure high-value contracts
- AI-driven workflow automation increases platform stickiness
- Integration into Box content suite reduces churn
| - Ecosystem network effects driven by deep Windows and Office integration
- Personal Vault security serves as a high-value differentiator for enterprise users
| - OS-level Android integration replaces default file-picker triggers
- 15GB shared storage ecosystem creates high switching costs
- Workspace suite integration enables B2B team collaboration
| - Zero-knowledge encryption architecture
- Swiss-based data residency and privacy standards
- Intuitive and smooth user interface
| - | - | - Ad-free utility model sustains high user trust
- Google Drive integration creates a clear path to cloud subscription revenue
|
| Weaknesses | - 0.24★ Android-iOS rating gap indicates platform-specific stability issues
- Lack of bulk file actions creates high-friction daily usage
| - Restrictive 2GB free storage tier
- Aggressive in-app promotion UI (4+ pop-ups)
- Technical bugs in 2FA/Login systems
| - iOS client has no updates since 2021
- Interface lacks modern consumer-facing polish
- High dependency on enterprise procurement cycles
| - 0.1★ rating gap between iOS and Android
- High-frequency complaints regarding background sync reliability
- Forced migration from standalone scanning tool creates user friction
| - 15GB storage ceiling below category-leading enterprise alternatives
- Lack of dedicated private vault for sensitive files
- 0.5★ Android-iOS rating gap indicates platform-specific UX friction
| - Sync failures with large file uploads
- Lack of built-in PDF reader and media thumbnails
- Slow customer support response times
| - | - | - Document viewer regressions erode reading progress
- Wireless transfer performance lags behind specialized P2P rivals
|
| Pricing | freemium | subscription | subscription | freemium | freemium | freemium | free | freemium | free |
| Momentum | Steady | Maintenance | Zombie | Active | Active | - | Intense | Intense | Maintenance |
| Update Cadence | 5 versions, 1 majors/6mo, ~18d avg | 3 versions, ~21d avg | 3 versions, ~1128d avg | 5 versions, 1 majors/6mo, ~10d avg | 5 versions, ~9d avg | - | 5 versions | 5 versions | 3 versions, ~68d avg |
