Report updated Apr 3, 2026
Amazon Hub Counter
v1.0Independent business owners and staff members participating in the Amazon Hub Delivery Program.
What Is Amazon Hub Counter?
Launched May 27, 2020
Updated Dec 2025
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
What does it look like?
What are the key features?
Tools for independent businesses to manage inventory and daily operations for Amazon package deliveries.
Staffed point management allowing customers to collect or return parcels in-store.
Integrated tools to manage payments related to Hub Delivery operations.
Administrative features to manage staff and user access within the Hub Partner portal.
What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a frustrated sentiment. Users appreciate general satisfaction, but report app stability and crashes and authentication and login issues.”
What Users Love
great
good
Pain Points
app keep collapsing, so you can't use it at all
app shows something went wrong every time I logging in
refuses to let me sign in
it's not allowing me to login
my performance not showing last one week
hub app not showing performers and earning
High confidence · 51 reviews available
What are the pros and cons?
Pros
- Deep integration with Amazon logistics network
- Zero-cost B2B utility for partners
- Specialized PUDO (Pick-Up Drop-Off) workflow
Cons
- Severe technical instability and crashes
- Broken authentication and login loops
- Poor data visibility for earnings and performance
What is the market outlook?
Growth Opportunities
- Competitors can exploit technical gaps with more stable white-label tools
- Potential to improve staff delegation and management features
- Market gap for more reliable partner-facing logistics software
Market Threats
- High partner churn due to operational frustration
- UPS Access Point's established and more stable retail network
- Emerging last-mile startups with superior mobile-first technology
Who competes with Amazon Hub Counter?
The Nemesis
UPS Access Point
★2.8 (45)UPS
Direct rival providing local businesses with tools to manage parcel pickups and drop-offs for the UPS network.
Direct rival providing local businesses with tools to manage parcel pickups and drop-offs for the UPS network.
Peers
General business management tool used by the same small business owners for retail operations.
Industry-Specific Modes
ShipStation Mobile
★4.6 (6K)Auctane
Broad logistics tool for businesses to manage multi-carrier shipping and inventory.
Broad logistics tool for businesses to manage multi-carrier shipping and inventory.
New Kids on the Block
Veho Driver
Veho technologies
Fast-growing last-mile delivery startup that utilizes a flexible partner network similar to Amazon Hub.
Fast-growing last-mile delivery startup that utilizes a flexible partner network similar to Amazon Hub.
What are the key takeaways?
Amazon Hub Counter is a frustrating business app that is completely free. With a 3.0/5 rating from 775 reviews, it frustrates many users from users. Users particularly appreciate general satisfaction, though app stability and crashes remains a common concern.
Best for: Independent business owners and staff members participating in the Amazon Hub Delivery Program.
How much does it cost?
Model: free
The app is a B2B operational tool provided free of charge to facilitate Amazon's logistics network; it is not a consumer-facing revenue product.
iOS Version
1.0
Android Version
0.6-633-prod
Release Date
May 27, 2020
iOS Price
Free
Android Price
Free
Developer
AMZN Mobile LLC