Report updated Mar 31, 2026
Square - Restaurants POS
v7.0Restaurant and retail business owners ranging from local food trucks and cafes to full-service restaurants and multi-location retail chains.
What Is Square - Restaurants POS?
Launched Jun 21, 2017
Updated Mar 2026
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
What does it look like?
What are the key features?
Comprehensive front- and back-of-house operations including table layouts, coursing, and real-time status monitoring.
Customizable online ordering site that syncs directly with the POS, including third-party delivery management.
AI-driven analytics that allow users to ask questions about their business for immediate, actionable insights.
Built-in team messaging, announcements, and file sharing within the Square Team app, integrated with payroll and shifts.
Accepts all major credit cards, Apple Pay, and Google Pay with offline payment support and PCI compliance.
Seamless integration with proprietary hardware including handhelds, terminals, registers, and kiosks.
What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a frustrated sentiment. Users appreciate ease of use, but report unstable updates and bugs and payment and reward fraud.”
What Users Love
Uso square para restaurantes en mi ipad, es rapido y facil de usar
So easy to set up and use
Pain Points
Every release comes with new bugs and issues.
Updates are ALWAYS worse making it less efficient and aggravating!
Scam.i didn't received their promise incentives when i answer all their surveys
Fraud app, gives reward & cancels it within 5 minutes.
High confidence · 99 reviews available
What are the pros and cons?
Pros
- Robust, proprietary hardware ecosystem
- Strong brand recognition and all-in-one value proposition
- Advanced AI-driven analytics
Cons
- Poor QA processes leading to bug-heavy updates
- Negative brand perception linked to reward program fraud
- Hardware connectivity issues
What is the market outlook?
Growth Opportunities
- Capture market share by offering superior uptime/stability
- Target users dissatisfied with Square's support and reward programs
- Expand into niche hospitality segments
Market Threats
- Competitors with superior stability capturing enterprise market
- Brand erosion from reward program controversies
- Increasing competition from vertical-specific POS providers
What are the key takeaways?
Square - Restaurants POS is a frustrating business app that is available. With a 4.3/5 rating from 4.6K reviews, it frustrates many users from users. Users particularly appreciate ease of use, though unstable updates and bugs remains a common concern.
Best for: Restaurant and retail business owners ranging from local food trucks and cafes to full-service restaurants and multi-location retail chains.
How much does it cost?
Model: subscription
Monetization is driven by a tiered subscription model for software features, supplemented by transaction-based payment processing fees and hardware sales.
iOS Version
7.0
Android Version
3.1.2-2026.02.27.14.0
Release Date
Jun 21, 2017
iOS Price
Free
Android Price
Free
Developer
Block, Inc.