Report updated Apr 8, 2026
ADT+
v4.1.0Homeowners and families seeking a comprehensive, professionally monitored security solution with integrated smart home automation capabilities.
What Is ADT+?
Launched Dec 16, 2022
Updated Mar 2026
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
What does it look like?
What are the key features?
Grants secure, temporary access to your home for trusted individuals through the app
Unified control of security systems, Google Nest devices, and Z-Wave smart home hardware
Stream live video and view recorded event history from Nest Cams and Doorbells
Create personalized automations for security and smart devices
Arm/disarm security system and manage settings from virtually anywhere
What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a mixed sentiment. Users appreciate peace of mind and professional installation, but report authentication and login issues and system connectivity and reliability.”
What Users Love
I feel so much safer and love the camera and door bell
ADT has giving me peace of mind of Mind and that’s worth the Money
The technician was professional, knowledgeable, and took the time to explain every feature
Pain Points
My app doesn’t keep me signed in it’s always signing me out.
App will not work properly and will not allow to even log in!
The services keep disconnecting and tell me that my system is no longer connecting
App always says something’s up taking a little longer.
High confidence · 49 reviews available
What are the pros and cons?
Pros
- Strong brand reputation in professional security
- Deep integration with Google Nest hardware
- Unique Trusted Neighbor access management feature
Cons
- Persistent authentication and login failures
- High app latency and slow connectivity
- Mixed user sentiment regarding app reliability
What is the market outlook?
Growth Opportunities
- Expand Trusted Neighbor into a service marketplace
- Improve automation engine to compete with platform-native hubs
- Streamline DIY onboarding for hybrid customers
Market Threats
- Vivint's high-end integrated ecosystem
- Low-cost DIY disruptors like eufy and Tapo
- Platform-native security features from Apple/Google
Who competes with ADT+?
The Nemesis
Why it's a threat
- +
Weaker sentiment at 38/100 — but still a direct threat
- +
Advanced AI Object Detection
Peers
While a partner for ADT+, it acts as a platform competitor for unified smart home management and Nest device control.
Gemini for Home
Broad smart home hub that manages security sensors and Z-Wave devices similar to the ADT+ automation engine.
SmartThings Energy
New Kids on the Block
TP-Link Tapo
★4.7 (475K)TP-Link Systems Inc.
Aggressively scaling its smart home and security camera line with high-quality, low-cost hardware.
Aggressively scaling its smart home and security camera line with high-quality, low-cost hardware.
What are the key takeaways?
ADT+ is a divisive lifestyle app that is available. With a 4.8/5 rating from 42.3K reviews, it receives mixed feedback from users. Users particularly appreciate peace of mind, though authentication and login issues remains a common concern.
Best for: Homeowners and families seeking a comprehensive, professionally monitored security solution with integrated smart home automation capabilities.
How much does it cost?
Model: subscription
The app acts as a value-add interface for a hardware-and-service-based business model, where revenue is driven by long-term monitoring contracts rather than in-app purchases.