| Core Identity |
| Developer | AMN Healthcare | IntelyCare, Inc | Care Stat Now, Inc. | Trusted, Inc. | HomeCare.com |
| Category | Medical | Medical | Medical | Medical | Medical |
| Platform | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android |
| Store Metrics |
| Rating | 4.7 / 5 | 4.2 / 5 | 4.8 / 5 | 4.1 / 5 | 3.1 / 5 |
| Ratings Count | 25,763 | 1,181 | 1,626 | 654 | 1,005 |
| Price | Free | Free | Free | Free | Free |
| Release Date | Apr 17, 2020 | Sep 4, 2015 | May 10, 2018 | Oct 28, 2018 | Jul 6, 2019 |
| Last Updated | May 5, 2026 | May 6, 2026 | Apr 7, 2026 | Feb 25, 2026 | Jul 29, 2025 |
| Sentiment & Reviews |
| Sentiment | - | mixed | terrible | negative | negative |
| Score | - | 60/100 | 25/100 | 35/100 | 15/100 |
| Praises | - | | - Flexible per diem scheduling allows nursing professionals to manage their own work-life balance effectively
| - Direct communication with clinical support teams provides a reliable and helpful experience for travel nurses
| - Direct access to human support agents provides clarity for complex credentialing issues
- Instant pay functionality offers financial flexibility for healthcare workers needing immediate funds
|
| Complaints | - | - App instability and booking flows
| - Technical failures during the login and registration process prevent new users from accessing the platform
| - Technical instability during timecard uploads causes frequent app crashes and prevents successful submission of hours
| - Opaque and repetitive credentialing processes prevent qualified nurses from picking up shifts
- Inconsistent shift availability and facility cancellations create financial instability for workers
|
| Requests | - | - | - Implementation of a facility rating system would allow professionals to share feedback on work environments
| - Advanced filtering options for job searches to sort by pay rate and hospital size
| - Transparent communication regarding shift availability and onboarding status updates
|
| Strategic Intel |
| Strengths | - Auto-submission feature reduces time-to-hire for users
- Credential management creates high switching costs for long-term travelers
| - W2-employment model provides tax and benefits safety net
| - Nurse-founded brand identity fosters deeper trust with the clinical workforce
- Professional Perks program increases clinician switching costs
| - Clinician-led care team functions as a human-centric retention moat against automated staffing platforms
| - Instant Pay increases shift-claiming frequency
- AI-powered ShiftAdvisor reduces user cognitive load
- Uber Health integration removes transportation barriers
|
| Weaknesses | - 0.93-star rating gap between Android and iOS
- Lack of daily pay integration compared to competitors
| - 0.4★ Android-iOS rating gap signals poor cross-platform parity
| - Technical login and registration failures prevent new user acquisition
- Opaque credentialing process creates high applicant churn
- Android-iOS rating gap of 0.8 stars indicates platform-specific instability
| - Technical instability in timecard uploads causes recurring app crashes
- Restrictive navigation prevents profile updates during active contracts
| - Opaque credentialing causes high user churn
- Inconsistent shift availability creates financial instability
- Misleading instant pay eligibility erodes trust
|
| Pricing | free | free | free | free | free |
| Momentum | Maintenance | Active | Maintenance | Maintenance | Zombie |
| Update Cadence | 2 versions, ~1d avg | 2 versions, ~8d avg | 2 versions, ~6d avg | 2 versions, ~0d avg | 2 versions, ~0d avg |
