| Core Identity |
| Developer | HealthStream, Inc | Shiftboard, Inc. | ADP, Inc | Workday | Deputy.com | Paylocity | ShiftCare Pty. Ltd. |
| Category | Productivity | Business | Business | Business | Business | Business | Business |
| Platform | Android, iOS | iOS, Android | iOS, Android | iOS, Android | iOS | Android, iOS | iOS, Android |
| Store Metrics |
| Rating | 2.1 / 5 | 4.7 / 5 | 4.7 / 5 | 4.7 / 5 | 4.7 / 5 | 4.8 / 5 | 4.8 / 5 |
| Ratings Count | 69 | 15,405 | 4,206,955 | 1,752,934 | 2,957 | 595,060 | 366 |
| Price | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Apr 20, 2013 | Dec 20, 2009 | Jul 13, 2011 | Jun 5, 2009 | Aug 7, 2012 | Jun 27, 2013 | Aug 23, 2018 |
| Last Updated | Feb 16, 2021 | Mar 26, 2026 | Apr 3, 2026 | Apr 13, 2026 | Apr 13, 2026 | Apr 29, 2026 | May 9, 2026 |
| Sentiment & Reviews |
| Sentiment | negative | - | terrible | negative | - | mixed | positive |
| Score | 25/100 | - | 18/100 | 38/100 | - | 35/100 | 90/100 |
| Praises | - Convenient mobile access to personal work schedules provides utility for shift-based employees
| - | - Information Accessibility
| | - | - Mobile accessibility allows employees to manage timecards and paystubs from any location
- Intuitive interface design makes navigation simple for users across different age groups
| - Mobile-first caregiver experience
|
| Complaints | - Persistent authentication failures and server connection errors prevent users from accessing their schedules
- Inconsistent application performance and slow loading times frustrate users during daily shift checks
- Lack of feature parity with the web version limits scheduling and request capabilities
| - | - Technical Instability and Performance
- Login and Authentication Barriers
- UI Regressions and Bugs
| - Authentication & Login Persistence
- Removal of Core Features
| - | - Removal of the weekly timesheet view forces manual calculations to track hours
- Technical instability and login errors prevent consistent access to core payroll features
| |
| Requests | - Integration with personal calendar applications would allow for better schedule management and automation
- Home screen widgets would provide faster access to shift information without opening the app
| - | - | - | - | - Reintroduction of the weekly timesheet view to monitor hours worked per week
| - Automated payment reminders
|
| Strategic Intel |
| Strengths | - Enterprise SSO integration satisfies hospital security compliance
- Deep legacy system hooks create high switching costs
| - Mobile-first UX optimized for shift-based communication
- Real-time notification responsiveness for schedule changes
| - Massive install base (5M+ ratings) providing significant market data
- Deep enterprise ecosystem integration (Workforce Now, Run, etc.)
- Comprehensive feature set including Wisely Pay Card and ADP Connect
| - Sana AI Assistant for natural language task execution
- Unified LMS and HCM modules in one experience
- Massive scale with 1.7M+ iOS ratings
| - | - Unified platform architecture drives enterprise switching costs
- Biometric login reduces friction for daily usage
- Community hub increases platform stickiness
| - Provincial funding compliance functions as a B2B distribution barrier into Canadian care agencies
- SmartMatch scheduling algorithm reduces manual administrative overhead for office teams
|
| Weaknesses | - 2.79 Android rating reflects persistent authentication errors
- No calendar sync forces manual daily checks
| - No biometric security protocols for time-clock verification
- Gated access model limits organic growth
| - Severe UI regressions in recent updates (broken scrolling)
- High-friction MFA process that logs users out during code retrieval
- Intrusive third-party advertising (TurboTax) in a professional tool
| - Broken biometric authentication persistence
- Removal of critical 'check-in' utility
- Aggressive OS requirements excluding older hardware
| - | - Removal of weekly timesheet view creates manual calculation overhead
- Technical instability prevents consistent access to core payroll features
- Complex navigation for administrative tasks
| - Manual billing processes increase administrative overhead compared to Tradify's automated reminders
- Lack of multi-agent AI routing limits operational efficiency for large-scale field teams
|
| Pricing | free | subscription | free | free | freemium | free | subscription |
| Momentum | Zombie | Maintenance | Maintenance | Intense | Intense | Active | Maintenance |
| Update Cadence | 5 versions | 2 versions, ~0d avg | 5 versions, ~5d avg | 2 versions, 2 majors/6mo, ~3d avg | 5 versions | 5 versions, 3 majors/6mo, ~7d avg | 2 versions, ~1d avg |
