MARLVEL

Bigin by Zoho CRM vs its rivals

Side-by-side comparison against Bigin by Zoho CRM's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

Bigin by Zoho CRM
This App
HubSpot
Nemesis
Copper CRM
Contender
Keap Mobile
Contender
Freshsales
Contender
monday - Work Platform
Peer
Airtable
Peer
Salesforce
Peer
HoneyBook - Small Business CRM
New Kid
Core Identity
DeveloperZoho CorporationHubSpot, Inc.Copper CRM, Inc.InfusionsoftFRESHWORKS TECHNOLOGIES PRIVATE LIMITEDmonday.com Ltd.Formagridsalesforce.comHoneyBook Inc.
CategoryBusinessBusinessBusinessBusinessBusinessBusinessProductivityBusinessBusiness
PlatformAndroid, iOSiOS, AndroidiOS, AndroidAndroid, iOSAndroid, iOSiOS, AndroidiOS, AndroidiOS, AndroidiOS, Android
Store Metrics
Rating4.7 / 54.7 / 54.7 / 54.4 / 54.5 / 54.8 / 54.8 / 54.8 / 54.8 / 5
Ratings Count86514,7704491,81450645,88424,450342,62215,776
PriceFreeFreeFreeFreeFreeFreeFreeFreeFree
Release DateDec 11, 2019Apr 27, 2016Jan 9, 2015Sep 23, 2018Jun 22, 2016Oct 10, 2017Sep 16, 2014Nov 22, 2010Sep 10, 2016
Last UpdatedApr 27, 2026Apr 17, 2026Mar 11, 2026Mar 5, 2026Oct 13, 2025Apr 9, 2026Apr 8, 2026Apr 21, 2026Apr 16, 2026
Sentiment & Reviews
Sentimentexcellent---negativemixed-positive-
Score88/100---35/10048/100-75/100-
Praises
  • Clean and intuitive interface design allows small business owners to manage sales pipelines without training
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  • Clean interface design allows sales professionals to navigate between core functions with minimal friction
  • Project Management Utility
-
  • Highly customizable CRM workflows allow businesses to tailor the interface to specific operational requirements
-
Complaints
  • Lack of native integration with Apple services creates friction for users within the Apple ecosystem
---
  • Frequent application instability and performance degradation prevent reliable access to critical sales data
  • Mobile Feature Parity
-
  • Inconsistent user interface design compared to browser versions creates navigation friction for mobile users
-
Requests
  • Enhanced calendar and scheduling views within the mobile application to improve time management
---
  • Native business card scanning functionality is required to improve lead capture efficiency for field sales
--
  • Automatic data synchronization capabilities are needed to support work in low network connectivity environments
-
Strategic Intel
Strengths
  • Pipeline-focused UI reduces training time for non-technical teams
  • Apple Intelligence integration drives daily active habit via productivity tools
---
  • Integrated telephony and chat consolidate communication tools into a single platform
  • Offline mode ensures data continuity for field teams in low-connectivity environments
  • Highly intuitive visual UI
  • Powerful low-code customization
  • Strong AI agent ecosystem
-
  • Agentforce conversational automation creates high enterprise-grade switching costs
  • Low-code Mobile Builder reduces implementation friction for enterprise clients
  • Offline-first homepages secure consistent field-service retention
-
Weaknesses
  • Mandatory call-logging workflows create bottlenecks for high-volume users
  • Unreliable Apple ecosystem sync triggers recurring friction
---
  • 0.27-star rating gap between Android and iOS platforms
  • Frequent app crashes and loading spinners reported in recent builds
  • Poor mobile app feature parity
  • Recurring technical bugs
  • Lack of billing transparency
-
  • 0.99★ Android-iOS rating gap indicates platform-specific instability
  • Persistent white-screen crashes during active use
  • Mobile-desktop UI parity friction limits power-user efficiency
-
Pricingfreemiumfreemiumfreemiumfreemiumfreemiumsubscriptionfreemiumsubscriptionsubscription
MomentumActiveIntenseActive---IntenseIntenseIntense
Update Cadence4 versions, 2 majors/6mo, ~9d avg5 versions5 versions---5 versions5 versions, ~7d avg5 versions

Compare Bigin by Zoho CRM head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Bigin by Zoho CRM, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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