salesforce.com
For enterprise professionals, field technicians, and Salesforce administrators requiring mobile access to CRM data and security tools.
Salesforce
Snapshot
Who is salesforce.com?
Extending the Salesforce CRM ecosystem to mobile to enable real-time operations, security, and upskilling for enterprise teams.
Target audience
Portfolio
Free 13Last updated
Salesforce
v260.040
4mo ago
Publisher DNA
What defines salesforce.com?
Publisher DNA
Primary focus
Enterprise CRM and business productivity ecosystem
Scale
studio
Target audience
Enterprise professionals, field technicians, and Salesforce administrators requiring mobile access to CRM data and security tools.
Signature Patterns
- •Deep integration with Salesforce cloud platform requiring enterprise credentials
- •Offline-first architecture for field-based professional applications
- •Subscription-based monetization tied to enterprise-level licensing
- •High release frequency to maintain parity with cloud platform updates
- •Focus on security and multi-factor authentication as a core utility
Portfolio momentum
Maintains an intense development pace with 24 updates across 11 active apps in the last 6 months, including major releases within the past week.
Portfolio
What does salesforce.com ship?
Apps
13 apps analysed
Centralizes administrative and communication tasks
- Deep integration with Salesforce infrastructure
An offline mobile app for Salesforce CG Cloud to help execute field activities.
Industry-recognized functional depth
- General Utility
- Performance and Latency
Strong AI-driven predictive capabilities via Einstein
- Data Visualization & Insights
- Feature Limitations
Robust compliance guardrails (HIPAA/21 CFR Part 11)
- Deep integration with Salesforce ecosystem
Salesforce, wherever you are. Manage your day, update records, view dashboards.
Low-code Mobile Builder reduces implementation friction for enterprise clients
- Highly customizable CRM workflows allow businesses to tailor the interface to specific operational requirements
- Inconsistent user interface design compared to browser versions creates navigation friction for mobile users
Distributed across 10 markets, strongest in Europe.
Based on 2 of 13 apps with localized market data, more coverage rolling in as scans complete · last scanned .
Americas (3)
- United States2 / 2
- Brazil1 / 2
- Mexico1 / 2
Europe (5)
- France1 / 2
- Germany1 / 2
- Italy1 / 2
- Portugal1 / 2
- Spain1 / 2
Asia-Pacific (2)
- Japan1 / 2
- South Korea1 / 2
Core markets (2/2 apps)
User Sentiment
How do users feel about their apps?
3
Positive apps
0
Neutral / mixed
3
Negative apps
52/100
Avg sentiment score
Unlock the app dragging this portfolio down.
Access the full report for freeRivals
Who does salesforce.com compete with?
The rivals identified
Nemeses(7)
The industry standard for TOTP-based authentication, posing a threat due to its massive user base and ubiquity across all web services.
Broad enterprise HR portal used by large healthcare organizations for credentialing and employee self-service.
The market leader in personalized character stickers for messaging, directly competing for the user's need to express identity through custom avatars.
Focuses on the high-end professional event experience with robust agenda management and attendee engagement tools.
Provides a platform for creating and sharing custom sticker packs, directly overlapping with the user-generated content aspect of Trailmoji.
Offers enterprise-grade secure messaging and provider collaboration tools that mirror the Chatter integration functionality.
A dominant player in the business event space that mirrors the 'Event Information Hub' and attendee networking functionality.
Contenders(8)
Specializes in the high-friction expense management niche, capturing significant enterprise mobile traffic.
Provides university-backed professional certificates in AI and data science that compete with Trailhead's Agentblazer and AI proficiency tracks.
Leverages the existing password manager user base to offer a convenient, integrated MFA experience.
Captures the social-business management niche with massive scale and high-velocity feature deployment.
Focuses on technical upskilling for developers and IT professionals, mirroring the technical depth required for Salesforce administration.
An open-source alternative for TOTP and HOTP that appeals to users prioritizing privacy and non-proprietary software.
Offers built-in sticker and emoji integration that competes for the user's primary messaging interface.
Offers a massive library of specific Salesforce and AI technical courses that compete for the user's time and professional development budget.
Same space(17)
The primary professional messaging environment where Salesforce users would actually deploy these stickers for community engagement.
Provides mobile workflow and data tracking for enterprise teams, serving similar productivity-focused business users.
Open-source password manager that includes built-in TOTP capabilities, reducing the need for a standalone authenticator app.
Focuses on the transactional side of business management rather than CRM-centric workflows.
Specialized mobile-first platform for data and AI skills that competes for the attention of the same technical audience.
The industry benchmark for gamified, bite-sized learning that influences the UX expectations of Trailhead users.
Provides high-level professional education that serves as an alternative for users seeking formal recognition of their AI and tech skills.
Essential mobile portal for providers to access patient data and hospital resources within the Epic ecosystem.
While more focused on ticketing, it serves as a primary hub for discovering and managing event attendance.
Focuses on communication and collaboration tools rather than record-based CRM management.
Targets the workforce management and payroll sub-genre within the broader business category.
Acts as the primary external tool for the networking component that Salesforce Events facilitates onsite.
Integrates project data and analytics into a mobile-first productivity suite.
While primarily project management, its heavy focus on data-driven dashboards and mobile productivity overlaps with CRM analytics users.
Offers mobile-accessible data tracking and reporting tools for business operations.
Competes on the 'learn to code' aspect of the Salesforce ecosystem, offering mobile-native coding challenges.
Features a robust sticker ecosystem that serves as a benchmark for how brands and communities distribute custom expression tools.
New entrants(5)
Rapidly becoming a standard utility for business document digitization, threatening peripheral CRM data entry.
Focuses on daily, bite-sized professional growth in AI and data, directly targeting the same 'on-the-go' professional demographic.
A fast-growing, privacy-focused authenticator that offers end-to-end encrypted cloud backups, addressing a major pain point for users.
Rapidly growing mobile-first coding platform that utilizes AI-driven personalized learning paths similar to the Trailhead virtual agent.
High-velocity development and recent market entry signal a strong push into mobile-first enterprise management.
The Analyst's Read
The bottom line on salesforce.com
Bottom line
Salesforce maintains a high-performing mobile portfolio that functions as a strategic moat for its CRM dominance. Their ability to sustain high ratings across complex enterprise tools signals a successful transition from desktop-first to mobile-first professional workflows.
Frequently asked questions
How many apps does salesforce.com publish?
What kind of apps does salesforce.com make?
What is salesforce.com's top app?
In how many countries are salesforce.com's apps available?
What fed this analysis
- Apps analyzed:
- 13
- With full intel:
- 13
- With overview:
- 13
- Website scraped:
- yes
- Social presence:
- yes