| Core Identity |
| Developer | Bandsintown Inc. | Songkick | Shotgun | DICE | StubHub Inc. | Eventbrite | Ticketmaster |
| Category | Music | Music | Music | Music | Entertainment | Entertainment | Entertainment |
| Platform | Android, iOS | iOS, Android | iOS, Android | Android, iOS | iOS | iOS, Android | iOS, Android |
| Store Metrics |
| Rating | 4.7 / 5 | 4.8 / 5 | 4.9 / 5 | 4.9 / 5 | 4.8 / 5 | 4.9 / 5 | 4.8 / 5 |
| Ratings Count | 52,330 | 99,639 | 1,617 | 78,891 | 1,358,694 | 1,690,808 | 3,955,431 |
| Price | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Dec 12, 2011 | Jun 8, 2011 | Dec 3, 2013 | Aug 4, 2014 | Jun 2, 2010 | Dec 18, 2011 | Feb 23, 2012 |
| Last Updated | Feb 14, 2026 | Mar 10, 2026 | Apr 9, 2026 | Apr 13, 2026 | Apr 15, 2026 | Apr 9, 2026 | Apr 14, 2026 |
| Sentiment & Reviews |
| Sentiment | mixed | - | - | - | terrible | positive | terrible |
| Score | 55/100 | - | - | - | 15/100 | 68/100 | 15/100 |
| Praises | - Automated concert discovery via music library synchronization keeps fans informed about local live performances
- Comprehensive coverage of small and local venue shows provides value for dedicated live music enthusiasts
| - | - | - | - Simple interface design allows users to quickly view seat maps for upcoming events
| - Ease of Use
- Convenient Ticketing
| - Digital Ticket Convenience
|
| Complaints | - Unreliable notification system fails to alert users about ticket sales or upcoming shows for followed artists
- Technical instability and server communication errors prevent users from accessing account features or purchasing tickets
| - | - | - | - Unreliable ticket delivery and last-minute cancellations leave buyers stranded without access to events
- Opaque customer service processes and inconsistent refund policies frustrate users seeking resolution for errors
| - Poor Search Functionality
- Technical Reliability
| - Excessive Fees
- Authentication Failures
|
| Requests | - Detailed event information including specific dates and venue locations should be included in push notifications
| - | - | - | - Transparent pricing displays that include all service fees at the start of the search
| - | - |
| Strategic Intel |
| Strengths | - Automated music library synchronization creates high switching costs for users
- B2B demand data from tour requests provides unique promoter value
| - | - | - | - 50 million listings in 200+ countries provide unmatched inventory depth
- Spotify integration automates lead generation for concert discovery
| - Massive market scale (1.9M+ ratings)
- Comprehensive B2B organizer toolkit
- Intuitive mobile-first UI
| - Official Ticketing Partner status for NFL, NBA, NHL
- Interactive 3-D Venue Maps
- Massive user base and brand recognition
|
| Weaknesses | - Unreliable notification delivery causes high churn among power users
- Frequent server communication errors prevent ticket purchase completion
- Aggressive marketing prompts alienate inactive users
| - | - | - | - High frequency of last-minute ticket cancellations erodes user trust
- Opaque customer service processes frustrate users seeking error resolution
- Hidden fees at checkout inflate costs beyond initial search prices
| - Failing search and location filters
- Technical bugs in checkout and ticket loading
- Lack of persistent community groups compared to rivals
| - Severe Android technical instability (2.3 rating)
- High friction in web-to-app handoff
- Persistent login and authentication bugs
|
| Pricing | free | free | free | free | free | freemium | free |
| Momentum | Active | Intense | Intense | Intense | Active | Active | Maintenance |
| Update Cadence | 5 versions | 5 versions | 5 versions | 5 versions | 5 versions, ~23d avg | 4 versions, 1 majors/6mo, ~10d avg | 3 versions, ~23d avg |
