| Core Identity |
| Developer | Glority Global Group Ltd. | INTSIG Information Co., Ltd | Maple Media Apps, LLC | Mital Malaviya | Adobe Inc. | TinyWork Apps | Readdle Technologies Limited | Microsoft Corporation | Google | Savy Soda Pty Ltd |
| Category | Productivity | Productivity | Utilities | Productivity | Business | Business | Productivity | Productivity | Productivity | Business |
| Platform | Android, iOS | iOS | iOS | iOS, Android | iOS | iOS, Android | Android, iOS | Android, iOS | iOS, Android | iOS, Android |
| Store Metrics |
| Rating | 4.8 / 5 | 4.9 / 5 | 4.8 / 5 | 4.1 / 5 | 4.9 / 5 | 4.8 / 5 | 4.8 / 5 | 4.7 / 5 | 4.8 / 5 | 4.5 / 5 |
| Ratings Count | 51,858 | 1,790,119 | 18,957 | 17 | 1,540,221 | 174,905 | 614,518 | 485,259 | 7,527,523 | 4,470 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free | Free | $4.99 |
| Release Date | May 18, 2019 | Aug 28, 2010 | Apr 3, 2014 | Mar 21, 2026 | May 31, 2017 | Jan 31, 2013 | Apr 1, 2010 | Dec 13, 2011 | Jun 28, 2012 | Nov 20, 2008 |
| Last Updated | Mar 9, 2026 | Apr 10, 2026 | Apr 15, 2026 | Apr 15, 2026 | Mar 25, 2026 | May 13, 2026 | Apr 14, 2026 | May 11, 2026 | May 4, 2026 | Jan 31, 2025 |
| Sentiment & Reviews |
| Sentiment | positive | mixed | - | excellent | positive | mixed | positive | negative | mixed | mixed |
| Score | 85/100 | 45/100 | - | 85/100 | 76/100 | 65/100 | 78/100 | 25/100 | 75/100 | 55/100 |
| Praises | | | - | - High-quality document scanning and straightening functionality provides value for students and professionals
| - Ease of Use
- Image Enhancement
| - High-quality image processing and scanning capabilities provide professional results for document archival
| - Ease of Use and Interface
- Cross-Platform/Device Utility
| - Convenient file access across multiple devices keeps professional workflows moving for long-term subscribers
| - Reliable cross-device file access
| - Mobile document editing functionality provides essential support for academic and professional tasks on the go
|
| Complaints | - Ad frequency and subscription pressure
| - Aggressive Monetization
- Data Loss & Support
| - | - Monetization friction occurs when users experience credit purchase failures or unexpected paywalls
| - Subscription Cost
- Technical Reliability
| - Aggressive transition to subscription-based monetization restricts access to previously free core features
| - Aggressive Monetization
- Performance and Stability Issues
| - Forced migration from the standalone scanning app creates friction and reduces document quality for users
- Broken video playback controls prevent full screen viewing and playback speed adjustments post-update
| - Storage management friction
| - Persistent configuration loops and loading failures prevent users from accessing their documents post-update
|
| Requests | | - | - | - Direct document printing capabilities requested for the basic version of the application
| - | - | - | - Simplified navigation to return to the root directory without repetitive back button usage
| - Granular permission controls
| - Offline document access mode requested to allow editing without constant account authentication or internet
|
| Strategic Intel |
| Strengths | - Editors' Choice badge sustains organic install velocity
- Password-locked folders function as a retention mechanism
| - Massive 300M+ user base
- 41-language OCR support
- Advanced multi-format conversion (Excel, Word, PPT)
| - | - On-device biometric encryption creates professional-grade switching costs
- Minimalist capture interface sustains high organic install velocity
- Generous free-tier utility drives high daily active usage
| - Deep integration with Adobe Document Cloud and Acrobat
- Advanced AI-driven cleanup tools (Magic Eraser, Straighten)
- High brand trust and enterprise-grade security
| - High-fidelity image processing engine sustains professional archival utility
- Cloud sync creates high switching costs for power users
- Decade-long brand trust provides organic install velocity
| - Modern and intuitive UI/UX compared to legacy competitors
- Advanced AI integration (transcription, smart eraser)
- Massive social proof with 2.2M+ ratings
| - Ecosystem network effects driven by deep Windows and Office integration
- Personal Vault security serves as a high-value differentiator for enterprise users
| - OS-level Android integration replaces default file-picker triggers
- 15GB shared storage ecosystem creates high switching costs
- Workspace suite integration enables B2B team collaboration
| - Cloud integration reduces file-switching friction
- Template library provides immediate professional utility
|
| Weaknesses | - Premium tier lacks monthly subscription flexibility
- No cloud-save functionality despite user requests
- 0.14-star rating gap between Android and iOS
| - Aggressive paywalling of legacy free features
- Mandatory watermarks on free tier
- Reports of data loss and poor support responsiveness
| - | - Paid credit delivery failures erode transaction trust
- Absence of native printing in free tier triggers churn
- Android-iOS feature parity gap limits cross-platform retention
| - High subscription cost ($10/mo) causing user friction
- Technical bugs including login loops and data loss in multi-page scans
- Lack of specialized ID/Passport scanning modes
| - Premium tier subscription gates previously free features
- Recurring reports of document loss post-update
- Intrusive ad frequency in the free tier
| - User friction from aggressive subscription paywalls
- Performance regressions (crashing, overheating) in recent updates
- Lack of granular network protocol depth compared to GoodReader
| - 0.1★ rating gap between iOS and Android
- High-frequency complaints regarding background sync reliability
- Forced migration from standalone scanning tool creates user friction
| - 15GB storage ceiling below category-leading enterprise alternatives
- Lack of dedicated private vault for sensitive files
- 0.5★ Android-iOS rating gap indicates platform-specific UX friction
| - Mandatory internet dependency for file access
- Persistent configuration loops post-update
|
| Pricing | freemium | subscription | freemium | freemium | freemium | freemium | freemium | freemium | freemium | freemium |
| Momentum | Active | Active | Steady | Maintenance | Maintenance | Active | Active | Active | Active | Maintenance |
| Update Cadence | 5 versions | 5 versions, 1 majors/6mo, ~6d avg | 5 versions | 4 versions, ~10d avg | 1 versions | 5 versions, 1 majors/6mo, ~12d avg | 5 versions, 1 majors/6mo, ~7d avg | 5 versions, 1 majors/6mo, ~10d avg | 5 versions, ~9d avg | 5 versions, 1 majors/6mo, ~196d avg |
