| Core Identity |
| Developer | Free Radical Software | GLOBILE BILISIM BILGISAYAR HIZMETLERI ILETISIM DANISMANLIK SANAYI TICARET LIMITED SIRKETI | Playa Apps | Playa Apps | Google | INTSIG Information Co., Ltd | Dashlane |
| Category | Productivity | Productivity | Productivity | Productivity | Productivity | Productivity | Productivity |
| Platform | Android, iOS | Android, iOS | iOS, Android | iOS, Android | Android, iOS | iOS | iOS, Android |
| Store Metrics |
| Rating | 4.7 / 5 | 4.7 / 5 | 4.7 / 5 | 4.7 / 5 | 4.7 / 5 | 4.9 / 5 | 4.8 / 5 |
| Ratings Count | 55 | 8,791 | 539 | 792 | 22,841 | 1,790,119 | 102,691 |
| Price | Free | $1.99 | $5.99 | $12.99 | Free | Free | Free |
| Release Date | May 17, 2020 | Oct 3, 2011 | Dec 12, 2017 | Aug 22, 2013 | Nov 9, 2020 | Aug 28, 2010 | May 21, 2012 |
| Last Updated | Apr 1, 2022 | Aug 23, 2020 | Nov 26, 2025 | Feb 2, 2026 | Apr 28, 2026 | Apr 10, 2026 | May 4, 2026 |
| Sentiment & Reviews |
| Sentiment | positive | mixed | positive | positive | negative | mixed | positive |
| Score | 75/100 | 44/100 | 68/100 | 72/100 | 35/100 | 45/100 | 75/100 |
| Praises | - Granular contact management allows users to share specific information instead of full contact cards
| | - Cross-Platform Migration
- Speed and Efficiency
| - Cross-Platform Synchronization
| - Integration with Google account services provides a reliable and convenient storage management experience for users
| | - Cross-platform password synchronization provides a reliable and secure digital life management experience for long-term users
|
| Complaints | - Search functionality fails to return results for existing contacts following the latest application update
| - Export and Email Failures
- Lack of Updates and Support
| - Syncing and Visibility Failures
- Contact Duplication
| - Android Stability
- User Confusion
| - Subscription and billing management issues create significant friction regarding unauthorized charges and refund requests
| - Aggressive Monetization
- Data Loss & Support
| - Recent account access and subscription verification errors following updates prevent users from logging into their vaults
|
| Requests | - Improved widget functionality to allow for larger smart stacks and better home screen integration
| - | - | - | - Granular storage plan options are requested to better align with actual user data consumption needs
| - | - Human-led support access for billing and account recovery issues when automated systems fail
|
| Strategic Intel |
| Strengths | - Google Account sync creates a data-persistence moat
- Selective sharing mechanism solves a specific privacy pain point
| - Strong legacy rating (4.7 stars)
- Privacy-first offline architecture
- Simple, one-touch user interface
| - Direct account-to-account mapping (Exchange to iCloud)
- One-time purchase model ($5.99) vs subscriptions
- Manual 'Change Confirmation' workflow
| - 15-year market presence and 10M+ user trust
- True 2-way sync engine optimized for merging databases
- Unique Google Label/Outlook Category mapping to iOS Groups
| - System-level Android integration replaces default backup triggers
- Unified storage management across Workspace apps creates high switching costs
- Editors' Choice badge sustains organic install velocity
| - Massive 300M+ user base
- 41-language OCR support
- Advanced multi-format conversion (Excel, Word, PPT)
| - Zero-knowledge architecture establishes high switching costs
- Omnix platform secures enterprise-grade B2B distribution
- Proactive security alerts drive ongoing retention
|
| Weaknesses | - Search functionality broken in the latest update
- Premium tier lacks value-add beyond template management
| - No updates since August 2020
- Broken core email export functionality
- Non-responsive developer support
| - Critical sync regressions on Android platform
- High-severity contact duplication bugs in auto-sync
- Mobile-only interface (no desktop/web management)
| - Android stability issues following recent OS updates
- Confusing onboarding leading to perceived data loss
- Lack of modern 'active' features like natural language parsing
| - Premium tier pricing exceeds category median
- Support accessibility relies on automated loops
- No 'Secure Folder' equivalent for sensitive files
| - Aggressive paywalling of legacy free features
- Mandatory watermarks on free tier
- Reports of data loss and poor support responsiveness
| - Post-update login failures erode trust
- Reliance on automated support bots frustrates users
- Subscription pricing lacks a competitive free tier
|
| Pricing | freemium | paid | paid | paid | subscription | subscription | subscription |
| Momentum | Zombie | Zombie | Maintenance | Maintenance | Active | Active | Active |
| Update Cadence | 5 versions, 3 majors/6mo, ~397d avg | 5 versions, 1 majors/6mo, ~910d avg | 5 versions, 1 majors/6mo, ~218d avg | 5 versions, 1 majors/6mo, ~56d avg | 5 versions, ~7d avg | 5 versions, 1 majors/6mo, ~6d avg | 5 versions, ~5d avg |
