Dynamics 365 Sales vs its rivals

Side-by-side comparison against Dynamics 365 Sales's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

UWV
Nemesis
Core Identity
DeveloperMicrosoft CorporationUWVGlue UpTrackTikPT. TokopediaKakao Corp.Jatisari Inovasi StudioTinyWork AppsDirect Cursus Computer Systems Trading LLCYunaSoft Inc.
CategoryBusinessProductivityBusinessBusinessBusinessSocial NetworkingProductivityProductivityProductivityProductivity
PlatformAndroid, iOSAndroid, iOSAndroidiOS, AndroidAndroid, iOSiOS, AndroidAndroidAndroidiOS, AndroidiOS
Store Metrics
Rating4.4 / 54.9 / 54.7 / 52.6 / 51.7 / 52.1 / 54.6 / 54.1 / 53.4 / 53.6 / 5
Ratings Count77128391329204628,8822431,437
PriceFreeFreeFreeFreeFreeFreeFreeFreeFreeFree
Release DateMay 4, 2021Aug 23, 2020May 27, 2014May 16, 2016Sep 19, 2024May 12, 2015May 18, 2022May 26, 2016Mar 5, 2025Nov 5, 2014
Last UpdatedNov 11, 2024May 7, 2026Apr 21, 2026May 14, 2026May 11, 2026Apr 27, 2026Apr 6, 2026May 6, 2026Apr 14, 2026Apr 11, 2026
Sentiment & Reviews
Sentimentmixed--terrible-mixed---negative
Score35/100--15/100-55/100---25/100
Praises
  • Mobile access to visit reports and account details enables productivity for field sales teams
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  • Core utility of the reporting and patrol tracking functionality provides basic operational value
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  • Consolidated business management tools
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  • Visual calendar widget design provides a clear overview of daily schedules for long-term users
Complaints
  • Frequent application crashes and instability disrupt daily workflows for mobile users
  • Laggy and unresponsive interface design hinders navigation and data entry speed
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  • Invasive background location and device permission requirements trigger significant privacy and security concerns
  • Frequent application crashes and data loss during photo capture disrupt professional reporting workflows
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  • UI regressions and notification failures
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  • Aggressive full-screen advertisements interrupt core scheduling workflows and frustrate long-term paying users
  • Critical data loss events erase years of saved calendar entries without user intervention
Requests
  • Implementation of advanced filtering options for orders to improve data management
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  • Implementation of a draft recovery or filing cabinet feature to prevent accidental report deletion
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  • One-time purchase option to remove advertisements instead of recurring subscription models
Strategic Intel
Strengths
  • Deep integration with Microsoft 365 stack increases switching costs for enterprise clients
  • Push notifications drive daily active usage by surfacing time-sensitive sales tasks
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  • Command Center module consolidates multiple security functions into one interface
  • API integration into ERP systems creates high switching costs
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  • Kakao ecosystem integration provides a distribution barrier against generalist CRM tools.
  • AI-assisted messaging reduces manual labor for store owners.
  • Centralized revenue tracking via Kakao Pay increases platform stickiness.
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  • High-density widget layouts provide faster glanceable access than full-featured competitors
  • Regional lunar calendar support secures niche user segments
Weaknesses
  • Frequent application crashes disrupt daily workflows for mobile users
  • Lack of essential features like business card scanning creates friction compared to competitors
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  • 2.59-star iOS rating indicates severe trust erosion
  • Invasive background location permissions trigger high-frequency privacy complaints
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  • 2.15 iOS rating indicates severe post-update friction.
  • UI regressions in the latest release disrupt core operational workflows.
  • Notification failures erode the daily active habit.
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  • Unskippable full-screen ads interrupt core scheduling workflows
  • Critical data loss events after OS updates
  • Widget rendering failures on modern operating systems
Pricingfreemiumfreefreesubscriptionfreefreemiumfreefreefreesubscription
MomentumMaintenanceIntense-Maintenance-----Intense
Update Cadence2 versions, ~443d avg5 versions-2 versions, ~114d avg-----5 versions

Compare Dynamics 365 Sales head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Dynamics 365 Sales, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0