| Core Identity |
| Developer | LSM Apps | CallApp | Hiya | Gogolook | Mosaic S.r.l. | Sync.ME LTD | Playa Apps |
| Category | Productivity | Utilities | Utilities | Utilities | Utilities | Social Networking | Productivity |
| Platform | iOS | iOS, Android | iOS, Android | iOS, Android | iOS | iOS | iOS, Android |
| Store Metrics |
| Rating | 4.4 / 5 | 4.5 / 5 | 4.5 / 5 | 4.7 / 5 | 4.5 / 5 | 4.4 / 5 | 4.7 / 5 |
| Ratings Count | 2,688 | 245 | 236,304 | 2,933 | 413,212 | 22,111 | 792 |
| Price | Free | Free | Free | Free | Free | Free | $12.99 |
| Release Date | Jul 16, 2013 | Aug 20, 2025 | Jul 29, 2015 | Dec 17, 2014 | Sep 8, 2015 | Dec 4, 2009 | Aug 22, 2013 |
| Last Updated | Apr 1, 2026 | Mar 31, 2026 | Apr 16, 2026 | Apr 27, 2026 | Apr 29, 2026 | Apr 17, 2026 | Feb 2, 2026 |
| Sentiment & Reviews |
| Sentiment | positive | mixed | - | negative | negative | - | positive |
| Score | 75/100 | 45/100 | - | 25/100 | 25/100 | - | 72/100 |
| Praises | - Alphabetical sorting by first name provides a familiar experience for users migrating from Android platforms
- Mass contact deletion functionality saves significant time for users managing large address books on mobile
- Duplicate contact merging and cleaning tools provide effective maintenance for cluttered address books
| - Accurate identification of unknown callers provides a sense of security for daily communication needs
- User friendly interface design makes managing contact lists and call logs simple for beginners
| - | - Effective identification of scammer and spam numbers helps users avoid unwanted solicitation calls
| - Automated answer bots provide significant satisfaction by wasting time for telemarketers and scammers
- Effective filtering of spam calls and text messages provides a sense of daily peace
| - | - Cross-Platform Synchronization
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| Complaints | - Application launch latency and slow command response times frustrate users with large contact databases
- Lack of support for multiple cloud accounts limits utility for professional or business contact management
- Live caller identification features fail to initialize and trigger error messages for some users
| - Aggressive monetization tactics and unskippable ads prevent basic navigation within the free trial version
- Technical failures including call blocking malfunctions and message loading delays degrade core communication utility
| - | - Aggressive full-screen advertisements disrupt the user experience even for those with active premium subscriptions
- Technical instability and login failures prevent users from accessing core caller identification features
| - Inconsistent call screening performance post-update leaves many users exposed to persistent spam calls
- Deceptive pricing practices and lack of transparent refund policies frustrate long-term subscribers
| - | - Android Stability
- User Confusion
|
| Requests | - Expanded contact categorization options are needed to better organize family and professional relationships
| - Transparent subscription models with functional free trials to evaluate utility before committing to payment
| - | - Granular control settings for SMS pop-ups and notification behavior to reduce user annoyance
| - Granular control over blocking specific area codes to improve filtering precision for regional spam
| - | - |
| Strategic Intel |
| Strengths | - Privacy-first, ad-free utility model sustains organic install velocity
- System-level spam filtering provides a distinct privacy-focused utility
- Contact enrichment creates high switching costs via data hygiene
| - 8-billion-number database creates a high-volume barrier to entry
- Cross-platform IM caller ID increases daily session frequency
- Wear OS integration extends utility to smartwatches
| - | - Community-powered reporting loop reduces database maintenance costs
- B2B verified business number model provides enterprise revenue diversification
| - Answer Bots create viral social sharing loops
- Audio fingerprinting provides proactive defense against automated spam
| - | - 15-year market presence and 10M+ user trust
- True 2-way sync engine optimized for merging databases
- Unique Google Label/Outlook Category mapping to iOS Groups
|
| Weaknesses | - Application launch latency on large contact lists
- Lack of multi-account support
- Persistent initialization errors for caller identification
| - 0.2★ rating gap between iOS and Android platforms
- High-frequency unskippable ads blocking core navigation
- Messaging latency reported post-installation
| - | - Premium tier fails to remove intrusive ads
- 0.9★ rating gap between iOS and Android indicates platform-specific technical regressions
| - Premium tier pricing above category median
- Lack of human-led support for technical setup
| - | - Android stability issues following recent OS updates
- Confusing onboarding leading to perceived data loss
- Lack of modern 'active' features like natural language parsing
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| Pricing | free | freemium | freemium | freemium | subscription | freemium | paid |
| Momentum | Intense | Active | Active | Active | Active | Intense | Maintenance |
| Update Cadence | 5 versions | 5 versions, 5 majors/6mo, ~15d avg | 5 versions | 5 versions, 2 majors/6mo, ~7d avg | 5 versions, ~10d avg | 5 versions | 5 versions, 1 majors/6mo, ~56d avg |
