| Core Identity |
| Developer | Entrust | Microsoft Corporation | Mihir Sonani | Codenhagen.IO ApS | JumpCloud | Trend Micro, Incorporated | Andy Arevalo | Passbolt |
| Category | Business | Productivity | Productivity | Utilities | Business | Productivity | Utilities | Business |
| Platform | Android, iOS | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS | iOS | iOS |
| Store Metrics |
| Rating | 2.4 / 5 | 4.7 / 5 | 4.4 / 5 | 4.4 / 5 | 4.4 / 5 | 4.7 / 5 | 0.0 / 5 | 0.0 / 5 |
| Ratings Count | 243 | 641,284 | 153 | 23,269 | 31 | 404 | 0 | 0 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Aug 5, 2010 | May 30, 2015 | Aug 8, 2025 | Nov 2, 2022 | Aug 9, 2021 | Sep 11, 2023 | May 7, 2026 | Mar 13, 2026 |
| Last Updated | Apr 14, 2026 | May 4, 2026 | Dec 6, 2025 | May 17, 2024 | Apr 28, 2026 | Apr 20, 2026 | May 8, 2026 | Mar 13, 2026 |
| Sentiment & Reviews |
| Sentiment | negative | mixed | mixed | mixed | mixed | - | - | - |
| Score | 35/100 | 45/100 | 45/100 | 65/100 | 60/100 | - | - | - |
| Praises | - Reliable identity verification functionality provides secure access for office and banking services
| - Efficient and reliable multi-factor authentication process provides a secure one-stop shop for all accounts
- Visual number matching interface removes the cognitive load of manually typing complex authentication codes
| - Signal strength visualization tools provide actionable data for network troubleshooting and optimization
- Clean and modern interface design improves the user experience during network management tasks
| | - | - | - | - |
| Complaints | - Post-update UI regressions prevent users from interacting with essential login and consent screens
- Authentication token refresh failures force users to manually restart the application repeatedly
| - Circular authentication loops occur when the app requires itself to verify a new device login
- Account data fails to migrate when users transition to new mobile hardware devices
| - Misleading marketing regarding password recovery functionality causes significant user frustration and negative sentiment
- Aggressive monetization tactics and non-functional advertisements disrupt the core user experience
| | - | - | - | - |
| Requests | - Apple Watch integration requested to allow for faster authentication without reaching for a phone
| - Manual recovery options like text-based codes are requested to break the device-locked authentication loop
| - | | - | - | - | - |
| Strategic Intel |
| Strengths | - Specialized transaction verification for high-security financial use cases
- Legacy infrastructure compatibility for enterprise-grade deployments
| - System-level integration with Microsoft Entra and 365 services
- Passwordless biometric hardware verification for secure sign-ins
- Centralized management of personal and organizational accounts
| - Real-time signal strength visualization provides immediate utility for network troubleshooting
- Simple interface design reduces friction for casual users
| - iCloud-native encryption ensures data sovereignty for Apple-centric users
- Ad-free interface provides a cleaner experience than category-standard free apps
| - Contextual access policies enable granular enterprise security
- Self-service enrollment reduces IT administrative overhead
| - | - Offline-first diagnostic execution ensures utility in air-gapped environments
- One-time pricing model eliminates recurring subscription friction
- Vendor command references provide specialized value for field engineers
| - Open-source AGPL license builds trust with government and regulated sectors
- Self-hosting capability provides full data ownership for privacy-conscious organizations
|
| Weaknesses | - Critical UI regressions post-update blocking authentication
- Persistent token refresh failures forcing manual restarts
- 0.7★ Android-iOS rating gap
| - Circular authentication loops on new devices
- No clear account data migration path for hardware upgrades
- Reliance on the app for its own authorization
| - Premium tier at 6.99 USD/week exceeds category median for utility apps
- 0.8★ Android-iOS rating gap signals poor Android build quality
| - Subscription-gated features limit adoption against free alternatives
- Lack of native push-based MFA reduces utility for enterprise-focused users
| - 0.7★ Android-iOS rating gap indicates platform instability
- Lack of password management forces secondary app usage
| - | - Zero rating count prevents social proof
- No established brand authority in the network utility category
- Lack of user-verified performance data
| - High technical barrier to entry for non-technical teams
- Lack of native iCloud integration creates friction for standard iOS users
|
| Pricing | free | free | freemium | subscription | free | freemium | freemium | free |
| Momentum | Maintenance | Active | Maintenance | Maintenance | Maintenance | - | - | - |
| Update Cadence | 2 versions, ~17d avg | 5 versions, ~12d avg | 2 versions, 1 majors/6mo, ~143d avg | 2 versions, ~706d avg | 2 versions, ~12d avg | - | - | - |
