EVENTIM DE: Tickets for Events
EVENTIM DE is a ticketing storefront for concerts, festivals, and family events in Germany, available on iOS and Android.
The App DNA
What makes this app unique?
The platform removes the friction of physical ticket collection by centralizing event access and tour alerts into a single digital account.
For Live event attendees in Germany, including concert-goers, theater enthusiasts, and families seeking local entertainment.
What does it look like?
Key features
Digital-only, personalized mobile ticket storage with integrated resale functionality.
Interactive visual selection of specific seats within the app interface.
Push notifications for tour announcements and presales based on user favorites.
How much does it cost?
The app operates as a free transactional storefront, generating revenue through ticket service fees and secondary market commissions.
Velocity
Active developmentperformanceopaqueShow more...
The app maintains an active development pace with two releases in the last 11 days, averaging approximately one update every 5-6 days. Despite this frequent release schedule, the developer consistently utilizes opaque release notes, focusing exclusively on performance and stability rather than detailing new features. This pattern suggests the team may be utilizing server-side feature flags or A/B testing to manage the user experience. The development trend remains stable, prioritizing technical maintenance over visible feature expansion.
Who built it?
CTS EVENTIM AG
3 apps tracked · Entertainment
Access Scan-App
EVENTIM DE: Tickets for EventsUser Sentiment
What do users think recently?
Recent user voice shows a frustrated sentiment. Users appreciate the ticket alarm function notifies users when their preferred bands announce upcoming local tour dates and digital ticket access removes the need for physical printing and simplifies entry at concert venues, but report mandatory app usage for ticket retrieval creates significant friction for users without smartphones or reliable connectivity.
How are ratings & reviews evolving?
What users say, by theme
- The ticket alarm function notifies users when their preferred bands announce upcoming local tour dates
- Digital ticket access removes the need for physical printing and simplifies entry at concert venues
- Mandatory app usage for ticket retrieval creates significant friction for users without smartphones or reliable connectivity
61 of 64 recent reviews analyzed · high confidence · Frustrated overall
Read the full review analysisUnlock 2 more frustration themes and 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for EVENTIM DE: Tickets for Events
How's the Entertainment market?
EVENTIM DE holds the #1 Free position in the German Events category, maintaining a massive reach across 2,000+ cities. The gap between this dominant discovery position and the 2.96-star rating signals that the mandatory app-entry friction is actively eroding user trust despite the platform's inventory advantage.
Read the market outlookThe rivals identified
By Eventbrite
Both platforms function as primary ticketing gateways for event-goers, competing directly for the same audience seeking local entertainment and event management tools.
- Eventbrite offers social discovery tools like It-Lists and Vibe Check; EVENTIM DE: Tickets for Events lacks social discovery features.
- Eventbrite provides a dual-sided marketplace for organizers and attendees; EVENTIM DE: Tickets for Events focuses primarily on consumer-facing ticket retrieval.
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Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for EVENTIM DE: Tickets for Events
Where is it heading?
The German ticketing market is consolidating around digital-first experiences, but EVENTIM DE's rigid entry requirements are creating a growing disconnect with user expectations for reliability. Unless the platform introduces offline-capable ticket formats, it remains exposed to churn from users who prioritize entry-day certainty over the platform's inventory advantage.
- Mandatory app-only entry creates a recurring connectivity anxiety for users, which compounds the rating drag already visible on the store page.
- The platform maintains a dominant #1 chart position in Germany, ensuring high install velocity despite the negative sentiment surrounding support accessibility.
The SWOT
- Market-leading inventory across 2,000+ German cities
- Proprietary EVENTIM.Pass system prevents ticket fraud
- Introduce offline-capable PDF tickets to reduce friction
Next best moves
Ship offline-capable PDF ticket exports because mandatory app-entry is the top-cited frustration theme → reduce entry-related churn.
+ 1 more prioritized moveThe counter-intuitive read
The #1 chart position is a liability…
Read the full takeFeature gaps
Offline-capable ticket storage (absent here, requested by users)
Since the last report: The intelligence report now explicitly classifies the lack of offline ticket access as a formal feature gap and identifies regulatory scrutiny as a new threat to the current digital-only model. These additions reflect a more rigorous assessment of the platform's long-term viability compared to the previous version.
Bottom line
EVENTIM DE's market dominance rests on its exclusive inventory, but the mandatory app-only entry model is creating a significant trust deficit. Introducing offline ticket access would address the primary user anxiety and stabilize the rating baseline without compromising the security of the EVENTIM.Pass system.
Unlock 3 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Can I use EVENTIM DE tickets without an internet connection?
How does EVENTIM DE compare to Ticketmaster?
What is the EVENTIM.Pass?
Sources
- [1] Play Store reviews
- [2] Developer website, source
Report last updated