Now Support is a mobile interface for the Now Platform designed to streamline administrative tasks and case management. It enables users to track requests, access knowledge articles, and interact with the Ask Kodi virtual agent to facilitate faster service fulfillment.
Overview · Full Intel report in progress
The App DNA
What makes this app unique?
For Enterprise employees and administrators using the ServiceNow ecosystem for internal support and workflow management.
What does it look like?
Key features
Allows users to track requests and move cases forward directly from a mobile device.
Provides automated support and insights through an integrated virtual assistant.
Enables users to fulfill self-service requests efficiently through a digital workflow.
Supports facial recognition and touch ID to bypass SSO for faster login.
How much does it cost?
Velocity
Who built it?
ServiceNow
8 apps tracked · Business
ServiceNow Agent
Now Mobile
ServiceNow Events
Now Mobile - Intune
ServiceNow Agent - Intune
Now Mobile for BlackBerry
ServiceNow Agent - BlackBerryUser Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for Now Support
How's the Business market?
The rivals identified
The Analyst's Read
Key takeaways for Now Support
Where is it heading?
Bottom line
This app serves as a mobile extension of the Now Platform, focusing on increasing productivity through real-time notifications and streamlined digital workflows.
Report last updated