ServiceNow
For enterprise employees, IT service desk agents, and field service professionals operating within managed corporate environments.
ServiceNow Agent
Snapshot
Who is ServiceNow?
Streamlining enterprise service management for IT, HR, and field operations. Providing mobile-first access to internal workflows.
Target audience
Rivals analysis in progress
Portfolio
Free 8Last updated
ServiceNow Agent
v21.3.0
4mo ago
Publisher DNA
What defines ServiceNow?
Publisher DNA
Primary focus
Enterprise service management and workflow automation tools
Scale
indie
Target audience
Enterprise employees, IT service desk agents, and field service professionals operating within managed corporate environments.
Signature Patterns
- •Strict focus on B2B enterprise utility and workflow management
- •All apps utilize a free-to-access model requiring corporate instance authentication
- •Consistent integration of native device capabilities like barcode scanning and offline functionality
- •Deployment of security-hardened variants for managed mobile environments
Portfolio momentum
Released 8 updates across 8 apps in the last 6 months, maintaining consistent development across the entire portfolio.
Portfolio
What does ServiceNow ship?
Apps
8 apps analysed
Single-market publisher, every app ships only to United States.
Based on 1 of 8 apps with localized market data, more coverage rolling in as scans complete · last scanned .
Americas (1)
- United States1 / 1
Core markets (1/1 apps)
The Analyst's Read
The bottom line on ServiceNow
Bottom line
ServiceNow maintains a disciplined, utility-driven mobile strategy that prioritizes enterprise security and workflow continuity over consumer-facing growth metrics. Their high ratings reflect strong product-market fit for internal corporate users who require reliable, mobile-first access to their organization's service desk infrastructure.
Frequently asked questions
How many apps does ServiceNow publish?
What kind of apps does ServiceNow make?
What is ServiceNow's top app?
In how many countries are ServiceNow's apps available?
What fed this analysis
- Apps analyzed:
- 8
- With full intel:
- 0
- With overview:
- 8
- Website scraped:
- yes
- Social presence:
- yes