MARLVEL

OpenTable vs its rivals

Side-by-side comparison against OpenTable's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

OpenTable
This App
DoorDash: Food, Grocery, More
Nemesis
Instacart: Groceries & Food
Contender
Postmates - Food Delivery
Contender
Grubhub: Food Delivery
Contender
Uber Eats: Food & Groceries
Contender
Cookmate - My Recipe Organizer
Peer
Pizza Dough Calculator
Peer
McDonald’s
Peer
Kosher Near Me
Peer
Core Identity
DeveloperOpenTable, Inc.DoorDash, Inc.Maplebear IncUber Technologies, Inc.GrubHub.comUber Technologies, Inc.Maadinfo ServicesZero AlphaMcDonald's Global Markets LLCDragonwell Media
CategoryFood & DrinkFood & DrinkFood & DrinkFood & DrinkFood & DrinkFood & DrinkFood & DrinkFood & DrinkFood & DrinkFood & Drink
PlatformiOS, AndroidiOS, AndroidiOSAndroid, iOSAndroid, iOSiOSiOSiOS, AndroidiOS, AndroidiOS, Android
Store Metrics
Rating4.9 / 54.8 / 54.8 / 54.8 / 54.7 / 54.8 / 54.8 / 50.0 / 53.2 / 54.9 / 5
Ratings Count5,370,87322,524,1014,651,2842,047,1464,617,90810,498,77026405,960738
PriceFreeFreeFreeFreeFreeFreeFreeFreeFreeFree
Release DateNov 15, 2008Oct 10, 2013Aug 17, 2012Apr 11, 2012Feb 4, 2009Mar 1, 2016Apr 4, 2022Dec 8, 2019Feb 23, 2018Nov 22, 2011
Last UpdatedMay 4, 2026Jun 29, 2026Jun 29, 2026Jun 29, 2026Jul 1, 2026Jun 29, 2026May 11, 2026Apr 29, 2026May 1, 2026Apr 22, 2026
Sentiment & Reviews
Sentimentexcellent-------mixedpositive
Score85/100-------50/10085/100
Praises
  • Simplified reservation booking flow saves time for users managing busy schedules
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  • Convenience of mobile ordering and accessibility of frequent, tailored discounts
  • Comprehensive database of kosher establishments provides essential utility for travelers navigating unfamiliar locations globally
Complaints
  • Manual credit card entry requirements create friction during the booking process
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  • Frequent reports of app instability, login failures, and difficulty redeeming rewards
  • Inaccurate business categorization leads to confusion when users seek restaurants but receive grocery store results
Requests
  • Improved integration with mobile payment systems to eliminate manual card entry
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  • Detailed listing of supervising kosher agencies for each establishment would improve user trust and accuracy
Strategic Intel
Strengths
  • Verified diner review database creates a high-trust barrier to entry
  • Deep integration with restaurant inventory management systems
  • Global restaurant discovery network
  • 310,000+ restaurant menu network creates a high-barrier supply moat
  • DashPass subscription incentivizes high-frequency usage via fee waivers
  • Multi-retailer marketplace access across 40,000 locations [Marketplace Scale]
  • Real-time shopper chat reduces order-error churn [Retention Mechanism]
  • Uber-backed driver supply liquidity ensures fulfillment
  • Multi-vertical interface captures diverse household spending
  • $50+ order fee-waiver creates a distinct value proposition for group orders
  • Grubhub Guarantee mitigates price-comparison churn
  • Global logistics network provides consistent delivery density
  • Multi-category marketplace captures non-restaurant retail spend
  • Uber One subscription creates high-frequency user lock-in
  • Legacy file format support (Meal Master, MasterCook) creates a data-migration moat for power users.
  • Minimalist interface reduces cognitive load for casual users
  • Creation Diary enables long-term process tracking
  • Global physical footprint creates high-frequency baseline traffic
  • Loyalty program enables direct personalized discount distribution
  • Expert-verified database functions as a category moat
  • Map-based discovery sustains high daily utility
Weaknesses
  • Manual credit card entry creates booking friction
  • Inconsistent loyalty point tracking
  • Occasional system synchronization errors
  • Premium tier at $9.99/month above category median
  • Gig-worker logistics model limits control over delivery quality
  • Transactional fee model lacks recurring loyalty incentives [Pricing Strategy]
  • No integrated corporate ordering tools [Feature Gap]
  • Transactional fee model lacks recurring-revenue stickiness
  • No dedicated guarantee program for order accuracy
  • $9.99/month subscription fee sits at the category median
  • Lack of integrated grocery delivery limits share of wallet
  • Premium tier at $9.99/month above category median
  • Missing real-time item substitution tools for groceries
  • Higher delivery fees compared to fee-free thresholds
  • Premium subscription at $22.99/year exceeds the casual-utility median, creating a barrier to entry.
  • Zero rating count across platforms
  • Lack of advanced fermentation logic
  • 2.8-star Android rating indicates persistent technical instability
  • Lack of social-sharing features limits organic viral growth
  • Technical bugs prevent external site navigation
  • Lack of in-app ordering creates conversion gap
Pricingfreefreemiumfreefreefreemiumfreemiumfreemiumfreemiumfreefree
MomentumActiveIntenseIntenseIntenseIntenseIntense-MaintenanceMaintenanceMaintenance
Update Cadence5 versions, 1 majors/6mo, ~13d avg5 versions, 2 majors/6mo, ~4d avg5 versions, ~3d avg5 versions, ~3d avg5 versions, ~4d avg5 versions, ~6d avg-2 versions, 1 majors/6mo, ~249d avg2 versions, ~4d avg2 versions, 1 majors/6mo, ~16d avg

Compare OpenTable head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by OpenTable, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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Data licensed under CC-BY-NC 4.0