| Core Identity |
| Developer | RealPage, Inc. | Concur | Paylocity | Paychex, Inc | Block, Inc. | Stripe, LLC | UKG INC. |
| Category | Business | Business | Business | Business | Business | Business | Business |
| Platform | iOS | iOS, Android | Android, iOS | iOS, Android | iOS, Android | iOS, Android | iOS, Android |
| Store Metrics |
| Rating | 1.0 / 5 | 4.8 / 5 | 4.8 / 5 | 4.8 / 5 | 4.8 / 5 | 4.7 / 5 | 4.7 / 5 |
| Ratings Count | 14 | 1,113,751 | 595,060 | 570,732 | 91,459 | 67,853 | 263,583 |
| Price | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Aug 6, 2010 | Oct 29, 2009 | Jun 27, 2013 | Jun 11, 2012 | Mar 26, 2019 | Jun 10, 2015 | Oct 2, 2023 |
| Last Updated | Mar 13, 2019 | Apr 8, 2026 | Apr 29, 2026 | Apr 16, 2026 | May 4, 2026 | Apr 29, 2026 | Apr 18, 2026 |
| Sentiment & Reviews |
| Sentiment | terrible | negative | mixed | terrible | mixed | mixed | - |
| Score | 15/100 | 25/100 | 35/100 | 15/100 | 45/100 | 42/100 | - |
| Praises | - Approval workflow functionality provides utility for managers working remotely on mobile devices
| | - Mobile accessibility allows employees to manage timecards and paystubs from any location
- Intuitive interface design makes navigation simple for users across different age groups
| - Payroll processing functionality allows for convenient management of employee payments and deductions
| - Small business owners value the comprehensive dashboard for tracking payments and managing client invoices
| | - |
| Complaints | - Critical login failures prevent users from accessing the application dashboard entirely
- Core invoice approval and order management features remain non-functional for end users
- Interface layout issues on tablet devices block access to essential navigation buttons
| - App Stability and Crashes
- AI and ExpenseIt Functionality
| - Removal of the weekly timesheet view forces manual calculations to track hours
- Technical instability and login errors prevent consistent access to core payroll features
| - Persistent loading failures and extreme latency prevent employees from clocking in or out reliably
| - Account deactivation without clear communication or warning disrupts critical business cash flow
| - Fund Holds and Payout Delays
- Poor Customer Support
| - |
| Requests | - Full invoice approval and order placement capabilities are required for field utility
| - | - Reintroduction of the weekly timesheet view to monitor hours worked per week
| - Offline mode functionality to allow time tracking when network connectivity is unstable or unavailable
| - Enhanced PDF export functionality for estimates to meet professional client documentation requirements
| - | - |
| Strategic Intel |
| Strengths | - Ecosystem lock-in via the RealPage procurement workflow
| - Deeply integrated native travel booking (flights, rail, hotel)
- Unrivaled enterprise-grade policy compliance configurations
- Direct integration with TripIt for itinerary management
| - Unified platform architecture drives enterprise switching costs
- Biometric login reduces friction for daily usage
- Community hub increases platform stickiness
| - Centralized benefits administration creates high switching costs
- AI-recruiting partnership expands revenue per account
- Mobile-first payroll utility anchors B2B retention
| - Ecosystem network effects driven by integrated payment processing
- Zero-fee structure for basic invoicing lowers entry barriers
| - Superior technical infrastructure for global subscriptions
- First-mover advantage in Agentic Commerce
- High iOS rating (4.7) indicating strong UI/UX design
| - |
| Weaknesses | - Critical login failures block all access
- Core invoice approval features remain non-functional
| - Frequent app crashes during camera/receipt capture
- Inaccurate AI (ExpenseIt) logic requiring manual correction
- High-friction login and authentication process
| - Removal of weekly timesheet view creates manual calculation overhead
- Technical instability prevents consistent access to core payroll features
- Complex navigation for administrative tasks
| - High-frequency login failures during daily use
- Redundant 2FA prompts ignore saved device settings
- 0.28 rating gap between iOS and Android
| - High processing fees on instant transfers
- Opaque account deactivation logic
- Technical instability following the latest update
| - Opaque fund-hold and verification processes
- Limited mobile feature parity compared to web dashboard
- Poorly perceived customer support responsiveness
| - |
| Pricing | free | subscription | free | subscription | freemium | free | free |
| Momentum | Zombie | - | Active | Steady | Active | Maintenance | Intense |
| Update Cadence | 5 versions | - | 5 versions, 3 majors/6mo, ~7d avg | 5 versions, ~15d avg | 5 versions, ~7d avg | 2 versions, ~27d avg | 5 versions |
