| Core Identity |
| Developer | Rocket Apps GmbH | INTSIG Information Co., Ltd | Microsoft Corporation | Mital Malaviya | Adobe Inc. | Maple Media Apps, LLC | Readdle Technologies Limited | VoyagerX, Inc. |
| Category | Productivity | Productivity | Productivity | Productivity | Business | Utilities | Productivity | Productivity |
| Platform | iOS | iOS | Android, iOS | iOS, Android | iOS | iOS | Android, iOS | Android, iOS |
| Store Metrics |
| Rating | 4.7 / 5 | 4.9 / 5 | 4.7 / 5 | 4.1 / 5 | 4.9 / 5 | 4.8 / 5 | 4.8 / 5 | 4.8 / 5 |
| Ratings Count | 92 | 1,790,119 | 485,259 | 17 | 1,540,221 | 18,957 | 614,518 | 5,724 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Mar 5, 2023 | Aug 28, 2010 | Dec 13, 2011 | Mar 21, 2026 | May 31, 2017 | Apr 3, 2014 | Apr 1, 2010 | Nov 22, 2020 |
| Last Updated | Jan 15, 2025 | Apr 10, 2026 | May 11, 2026 | Apr 15, 2026 | Mar 25, 2026 | Apr 15, 2026 | Apr 14, 2026 | Apr 3, 2026 |
| Sentiment & Reviews |
| Sentiment | - | mixed | negative | excellent | positive | - | positive | - |
| Score | - | 45/100 | 25/100 | 85/100 | 76/100 | - | 78/100 | - |
| Praises | - | | - Convenient file access across multiple devices keeps professional workflows moving for long-term subscribers
| - High-quality document scanning and straightening functionality provides value for students and professionals
| - Ease of Use
- Image Enhancement
| - | - Ease of Use and Interface
- Cross-Platform/Device Utility
| - |
| Complaints | - | - Aggressive Monetization
- Data Loss & Support
| - Forced migration from the standalone scanning app creates friction and reduces document quality for users
- Broken video playback controls prevent full screen viewing and playback speed adjustments post-update
| - Monetization friction occurs when users experience credit purchase failures or unexpected paywalls
| - Subscription Cost
- Technical Reliability
| - | - Aggressive Monetization
- Performance and Stability Issues
| - |
| Requests | - | - | - Simplified navigation to return to the root directory without repetitive back button usage
| - Direct document printing capabilities requested for the basic version of the application
| - | - | - | - |
| Strategic Intel |
| Strengths | - Bundle-based subscription model increases perceived value
- iCloud sync creates data-anchoring switching costs
- Minimalist interface reduces friction for casual users
| - Massive 300M+ user base
- 41-language OCR support
- Advanced multi-format conversion (Excel, Word, PPT)
| - Ecosystem network effects driven by deep Windows and Office integration
- Personal Vault security serves as a high-value differentiator for enterprise users
| - On-device biometric encryption creates professional-grade switching costs
- Minimalist capture interface sustains high organic install velocity
- Generous free-tier utility drives high daily active usage
| - Deep integration with Adobe Document Cloud and Acrobat
- Advanced AI-driven cleanup tools (Magic Eraser, Straighten)
- High brand trust and enterprise-grade security
| - | - Modern and intuitive UI/UX compared to legacy competitors
- Advanced AI integration (transcription, smart eraser)
- Massive social proof with 2.2M+ ratings
| - |
| Weaknesses | - Premium tier at $4.99/month above category median
- Lack of advanced OCR features
- No enterprise-grade collaboration tools
| - Aggressive paywalling of legacy free features
- Mandatory watermarks on free tier
- Reports of data loss and poor support responsiveness
| - 0.1★ rating gap between iOS and Android
- High-frequency complaints regarding background sync reliability
- Forced migration from standalone scanning tool creates user friction
| - Paid credit delivery failures erode transaction trust
- Absence of native printing in free tier triggers churn
- Android-iOS feature parity gap limits cross-platform retention
| - High subscription cost ($10/mo) causing user friction
- Technical bugs including login loops and data loss in multi-page scans
- Lack of specialized ID/Passport scanning modes
| - | - User friction from aggressive subscription paywalls
- Performance regressions (crashing, overheating) in recent updates
- Lack of granular network protocol depth compared to GoodReader
| - |
| Pricing | subscription | subscription | freemium | freemium | freemium | freemium | freemium | free |
| Momentum | Zombie | Active | Active | Maintenance | Maintenance | Steady | Active | Intense |
| Update Cadence | 5 versions | 5 versions, 1 majors/6mo, ~6d avg | 5 versions, 1 majors/6mo, ~10d avg | 4 versions, ~10d avg | 1 versions | 5 versions | 5 versions, 1 majors/6mo, ~7d avg | 5 versions |