ServiceNow Agent - Intune is a mobile-first application designed for service desk agents to manage and resolve support requests remotely. It integrates with Microsoft Intune to allow administrators to enforce security policies in BYOD environments.
Overview · Full Intel report in progress
The App DNA
What makes this app unique?
For Service desk agents and IT administrators operating within a Microsoft-managed enterprise environment.
What does it look like?
Key features
Enables Microsoft Intune admins to apply security policies to the app for BYOD device management.
Allows agents to accept and update work tasks even when an internet connection is unavailable.
Utilizes hardware capabilities for specific tasks including barcode scanning, digital signature collection, and navigation.
Provides an intuitive interface for agents to act on and resolve end-user requests directly from mobile devices.
How much does it cost?
Velocity
Who built it?
ServiceNow
8 apps tracked · Business
ServiceNow Agent
Now Mobile
ServiceNow Events
Now Mobile - Intune
Now Support
Now Mobile for BlackBerry
ServiceNow Agent - BlackBerryUser Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for ServiceNow Agent - Intune
How's the Business market?
The rivals identified
The Analyst's Read
Key takeaways for ServiceNow Agent - Intune
Where is it heading?
Bottom line
This app is a specialized mobile extension of the ServiceNow platform that requires a corporate work account and a Microsoft-managed environment to function.
Report last updated