Report updated Jun 11, 2026
Super Pro (hellosuper.com)
For homeowners and landlords seeking predictable maintenance costs and streamlined, tech-enabled home repair services.
Super Pro (hellosuper.com) is an established business app that is available. With a 4.1/5 rating from 25 reviews, it shows polarized user reception. Users particularly appreciate comprehensive service management features allow users to coordinate dispatch and invoicing within one interface, though technical failures during account access and image uploads prevent users from utilizing core features remains a common concern.
What is Super Pro (hellosuper.com)?
Super Pro is a field service management app for service technicians to handle dispatch, navigation, and job resolution on iOS and Android.
Technicians hire the app to consolidate fragmented service call data into one interface, reducing the mental load of managing complex home maintenance workflows.
Current Momentum
v2.9 · 7mo ago
Zombie- Shipped first U.S. patent technology strategy.
- Latest release focused on stability.
Active Nemesis
Tody
By LoopLoop
Other Rivals
7-Day Rank Pulse 🇺🇸
BusinessNo ranking data
Rating Pulse 🇺🇸
Recent User Mood
What makes this app unique?
What Does It Look Like?
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What Are The Key Features?
On-demand booking for non-warranty home services
End-to-end management of service calls from dispatch to resolution
Recurring coverage for home systems with predictable copays
How much does it cost?
- Simple plan
- Signature plan
- Lux plan
Subscription model anchored by a $75 standard copay per service call.
Who Built It?
Enrichment in progress
Publisher profile available very soon
What other apps does Super Home make?
What do users think recently?
Low confidence · 8 reviews analyzed
How did the latest release land?
What is the recent mood?
Recent user voice shows a mixed sentiment. Users appreciate comprehensive service management features allow users to coordinate dispatch and invoicing within one interface, but report technical failures during account access and image uploads prevent users from utilizing core features.
Limited review volume (8 reviews). Sentiment analysis will deepen as more data lands.
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for Super Pro (hellosuper.com)?
Where is it available?
Localized markets (1)
How's The Business Market?
Market outlook for this category
Available very soon
The rivals identified
Nemeses(1)
While List ◎ is a general productivity tool, its high-frequency usage and list-management capabilities compete for the same 'daily workflow' mindshare as Super Pro's task-heavy service interface.
Contenders(4)
FOCUS competes directly in the professional field-service and sales space, offering structured workflows for mobile employees.
This app overlaps with Super Pro's task management requirements, serving as a lightweight alternative for professionals who need simple reminders.
DealerPeak targets the same professional service and CRM audience, focusing on enterprise-grade lead and task management for field-based businesses.
This app competes for the attention of service-oriented users by offering structured checklists and scheduling features similar to Super Pro's job management.
Same space(3)
Competes for the same 'shared workflow' demographic, focusing on group coordination and communication.
Targets the same productivity-focused user base, providing regionalized scheduling and event management tools.
Competes for the user's daily scheduling attention, offering a more engaging, gamified approach to time management.
Compare Super Pro (hellosuper.com) against every rival
All rivals in one side-by-side table — identity, store metrics, ratings & sentiment, and strategic intel — plus a head-to-head page for each.
The outtake for Super Pro (hellosuper.com)
Strengths to defend, gaps to attack
Core Strengths
- Subscription model creates recurring revenue and high switching costs
- Integrated workflow reduces operational friction for field technicians
Critical Frictions
- Technical failures during account access
- Inability to upload photos post-update
- Poor warranty support reputation
Growth Levers
- Expand B2B partnerships via maintenance marketplace
- Integrate wearable tech for hands-free dispatch
Market Threats
- Tody's gamified retention loop
- FieldAware's deep ERP integration capabilities
- Rising user churn due to login instability
What are the next best moves?
Rebuild account access and image upload logic because login errors are the top-reported blocker → stabilize daily active usage
Login and upload failures are the primary complaints in the latest sentiment data.
Trade-off: Pause the maintenance marketplace expansion to prioritize core app stability.
Audit warranty support fulfillment because poor service experiences drive negative brand sentiment → protect long-term renewal rates
Negative feedback regarding warranty support reliability is impacting brand reputation.
Trade-off: No major lever displaced; utilize existing customer success capacity.
A counter-intuitive read
The app's biggest risk is not a competitor feature set, but the maintenance-mode perception created by technical regressions that force users to abandon the app for manual alternatives.
Feature Gaps vs Competitors
- Gamified task tracking (available in Tody)
- Deep ERP integration (available in FieldAware)
- Predictive routing algorithms (available in Optii)
Key Takeaways
Super Pro provides a necessary utility for field service management, but the current technical instability in the latest version threatens to drive users to more reliable competitors, so the PM must prioritize core stability over new feature expansion.
Where Is It Heading?
Mixed Signals
The field service management market is consolidating around tools that offer high reliability and automated routing. Super Pro is currently exposed due to technical instability, and the PM must stabilize the core workflow to prevent users from migrating to competitors like FieldAware or Optii.
Technical regressions in the latest version (account access, image uploads) drive user frustration, which risks long-term churn to more reliable field-service tools.
The issuance of a U.S. patent for the technology strategy indicates active investment in the platform's core intellectual property rather than maintenance-only status.