SureMDM Agent vs its rivals

Side-by-side comparison against SureMDM Agent's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

FireHydrant
Contender
Core Identity
Developer42GearsPushover, LLCFireHydrantSonicWall Inc.SolarWinds Worldwide, LLCDamjan KriznikAIRTAME ApSDirect Cursus Computer Systems TradingRogers Communications Inc.Chatwoot Inc
CategoryBusinessUtilitiesUtilitiesBusinessUtilitiesProductivityUtilitiesUtilitiesBusinessBusiness
PlatformiOSiOS, AndroidiOS, AndroidiOS, AndroidiOSiOS, AndroidiOSiOS, AndroidiOS, AndroidiOS, Android
Store Metrics
Rating5.0 / 54.8 / 54.3 / 54.7 / 53.0 / 55.0 / 53.7 / 54.4 / 54.6 / 54.1 / 5
Ratings Count63,1468131565513
PriceFreeFreeFreeFreeFreeFreeFreeFreeFreeFree
Release DateSep 11, 2016Mar 7, 2012Jan 13, 2024Aug 12, 2020Jun 4, 2013Nov 22, 2015Jun 10, 2025Apr 10, 2025May 10, 2023Oct 19, 2020
Last UpdatedMay 15, 2026May 12, 2026Mar 16, 2026Apr 17, 2026Dec 22, 2025Mar 26, 2026Mar 10, 2026May 5, 2026Apr 25, 2026Apr 29, 2026
Sentiment & Reviews
Sentiment-positivenegative-------
Score-82/10025/100-------
Praises-
  • Reliable push notification delivery for home automation and server monitoring scripts
  • Push notification delivery for incident signals provides necessary operational awareness for on-call responders
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Complaints-
  • Account registration and device addition failures blocking new user onboarding
  • Critical alert volume management fails to revert to original levels after incident acknowledgement
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Requests-
  • Customizable notification icons to replace the default overlay for better visual integration
  • Quick action buttons within push notifications to enable immediate incident acknowledgement without opening the app
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Strategic Intel
Strengths
  • Kiosk-mode lockdown functions as a B2B distribution barrier into retail and education hardware deployments.
  • Deep device-level control (remote wipe, lock) provides high switching costs for enterprise IT departments.
  • One-time payment model lowers switching costs
  • Lightweight API enables rapid integration
  • B2B team management unlocks recurring revenue
  • Service Catalog maps organizational structure to incident response
  • Non-privileged architecture ensures user privacy
  • WireGuard-based tunnels minimize performance overhead
  • Device posture collection enables granular access control
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  • Direct mouse and keyboard takeover capability [Remote Control]
  • Bulk action execution reduces administrative overhead [Bulk Action Execution]
  • Centralized IT management functions as a B2B distribution barrier into corporate environments
  • Native conferencing integration provides a focused experience for professional meeting rooms
  • Native browser integration lowers entry barriers for non-technical corporate employees
  • Protect active defense provides immediate, user-friendly warnings against malicious sites
  • Carrier-native integration provides superior call quality for Canadian mobile users
  • Call Pull mechanism reduces friction for field-to-office transitions
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Weaknesses
  • Premium subscription model lacks the low-friction entry point of notification-based competitors.
  • No AI-enhanced incident management features compared to modern incident-response platforms.
  • Notification failures post-update
  • Onboarding friction blocks new users
  • Lack of native security compliance
  • Mobile app crashes during page acknowledgement
  • Notification volume management requires manual intervention
  • 2.6 Android rating indicates high friction
  • Subscription model tied to specific hardware
  • Limited feature set compared to SSH tools
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  • Manual agent installation requirement on each target PC [Agent Deployment]
  • Lack of cloud-native dashboard for remote management [Architecture]
  • Premium hardware-bundled license model sits above the category median for entry-level users
  • Lack of deep automation workflows limits utility for power users
  • Zero Android rating count suggests poor adoption in Android-managed enterprise environments
  • Limited feature set compared to dedicated network-layer security tools
  • Android version lacks updates since August 2024
  • Mandatory subscription gate limits user acquisition
  • Missing AI-assisted receptionist features
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Pricingsubscriptionfreemiumfreemiumsubscriptionfreefreesubscriptionfreesubscriptionfree
MomentumMaintenanceMaintenanceMaintenanceMaintenance-MaintenanceMaintenanceMaintenanceMaintenance-
Update Cadence1 versions2 versions, ~0d avg2 versions, ~23d avg2 versions, ~2d avg-2 versions, ~2d avg1 versions2 versions, ~0d avg3 versions, ~515d avg-

Compare SureMDM Agent head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by SureMDM Agent, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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