Report updated May 10, 2026

Overview · Full Intel report in progress

Web Help Desk Mobile is an established business app that is completely free. With a 1.4/5 rating from 30 reviews, it shows polarized user reception.

What is Web Help Desk Mobile?

Web Help Desk Mobile is a companion application for SolarWinds Web Help Desk that delivers real-time SMS notifications for ticket creation and updates to iOS devices. It integrates with the core web-based ticketing platform to facilitate incident, problem, and asset management for IT support teams. The app requires a specific server version and APNS certificate configuration to function.

Current Momentum

v1.7

No release notes available.

Competition

Rivals identification in progress

7-Day Rank Pulse 🇺🇸

Business

No ranking data

Rating Pulse 🇺🇸

What makes this app unique?

What Does It Look Like?

Loading...

What Are The Key Features?

SMS NotificationsStandard

Receives text alerts on iOS devices whenever a customer ticket is created or updated.

Ticketing IntegrationStandard

Connects with SolarWinds Web Help Desk to support automated ticket assignment and escalation.

Asset ManagementStandard

Provides mobile visibility into incident and problem management workflows managed by the central platform.

How much does it cost?

Free

Who Built It?

SolarWinds Worldwide, LLC app icon 1
SolarWinds Worldwide, LLC app icon 2
SolarWinds Worldwide, LLC app icon 3
SolarWinds Worldwide, LLC app icon 4

SolarWinds Worldwide

(317)

Providing IT professionals with mobile-accessible tools for remote support, incident management, and system administration. Enabling real-time operational oversight for hybrid IT environments.

Portfolio

6

Apps

Free 5
Business80%
Utilities20%

Explore the full SolarWinds Worldwide report

Portfolio breakdown, audience, momentum, and every app published by SolarWinds Worldwide.

Go deeper

Analysis in progress, available soon

What do users think recently?

Analysis in progress, available soon

View the full user-sentiment analysis

Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.

Go deeper

Analysis in progress, available soon

What is the competitive landscape for Web Help Desk Mobile?

How's The Business Market?

Market outlook for this category

Available very soon

Strategic analysis coming soon

SWOT, key takeaways & outlook

The outtake for Web Help Desk Mobile

Key Takeaways

This is a non-standalone notification utility that requires an existing SolarWinds Web Help Desk deployment (v12.1+) and specific server-side configuration to operate.

Where Is It Heading?

Trend analysis

Available very soon

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Web Help Desk Mobile, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Cite this report

Marlvel.ai. “Web Help Desk Mobile Intelligence Report.” Updated May 10, 2026. https://marlvel.ai/apps/web-help-desk-mobile

Agent Markdown (.md)See methodologyContact support

Data licensed under CC-BY-NC 4.0