| Core Identity |
| Developer | Zoho Corporation | Slack Technologies, Inc. | Mattermost, Inc. | Rocket.Chat Technologies Corp. | Google | Microsoft Corporation | CAKE.com | Asana, Inc. | monday.com Ltd. | Notion Labs, Incorporated |
| Category | Productivity | Business | Business | Productivity | Business | Business | Business | Business | Business | Productivity |
| Platform | Android, iOS | iOS, Android | iOS, Android | iOS, Android | Android, iOS | iOS, Android | Android, iOS | Android, iOS | iOS, Android | Android, iOS |
| Store Metrics |
| Rating | 4.8 / 5 | 4.1 / 5 | 4.8 / 5 | 0.0 / 5 | 4.6 / 5 | 4.8 / 5 | 4.7 / 5 | 4.7 / 5 | 4.8 / 5 | 4.8 / 5 |
| Ratings Count | 5,488 | 45,544 | 5,455 | 0 | 300,533 | 3,356,480 | 1,311 | 15,541 | 45,884 | 82,804 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Dec 22, 2015 | Mar 20, 2013 | Jul 10, 2017 | Mar 9, 2016 | Feb 28, 2018 | Nov 2, 2016 | Oct 19, 2020 | Dec 21, 2011 | Oct 10, 2017 | Sep 14, 2017 |
| Last Updated | Apr 25, 2026 | Apr 29, 2026 | Apr 16, 2026 | Mar 13, 2026 | May 4, 2026 | May 7, 2026 | Apr 1, 2026 | Apr 13, 2026 | Apr 9, 2026 | May 5, 2026 |
| Sentiment & Reviews |
| Sentiment | mixed | mixed | mixed | terrible | mixed | - | - | - | mixed | negative |
| Score | 65/100 | 45/100 | 42/100 | 20/100 | 45/100 | - | - | - | 48/100 | 35/100 |
| Praises | - Efficient team communication tools facilitate structured collaboration and reduce workflow delays for office employees
| - Centralized workspace organization allows teams to manage multiple projects and company channels effectively in one place
| - Self-Hosting & Open Source
| - The core chat functionality provides a functional communication alternative to more expensive industry standard messaging platforms
| - Direct communication via email addresses simplifies connectivity without requiring phone numbers or iCloud accounts
| - | - | - | - Project Management Utility
| - Relational database structure provides powerful organization for personal and professional knowledge management
|
| Complaints | - Persistent application crashes during launch and chat access disrupt daily work routines for mobile users
| - Unreliable push notifications prevent users from receiving critical messages and meeting alerts on mobile devices
| - App Stability and Crashes
| - Frequent application crashes on launch prevent users from accessing critical work communication channels on desktop
| - Post-update connectivity errors prevent users from loading messages or accessing their chat history
| - | - | - | | - Frequent app crashes and UI freezing during text editing sessions on mobile devices
|
| Requests | - Granular notification control settings to manage work-life balance during off-hours
| - Simplified channel management tools are needed to filter relevant content and hide unnecessary workspace clutter
| - | - Native support for modern hardware architectures to improve performance and eliminate lag during daily usage
| - Integrated voice and video calling features are requested to restore previous communication capabilities
| - | - | - | - | - Toggle switch to disable or hide AI features from the primary interface
|
| Strategic Intel |
| Strengths | - Suite integration creates unified billing and data experience
- Zia AI automates administrative overhead to drive retention
| - Integration ecosystem embeds platform into existing enterprise tech stacks
- Slack Connect network effects force external partner adoption
- Intuitive interface reduces cognitive load compared to Microsoft Teams
| - Strong brand reputation in high-security sectors
- Robust self-hosting capabilities
- Clear focus on data sovereignty
| - BYOS architecture enables B2B distribution into air-gapped government sectors
- Federated communication protocol allows cross-agency coalition building
- Open-source MIT license lowers entry barrier for large-scale enterprise adoption
| - Native Workspace integration creates high switching costs for existing Google users
- Gemini AI summarization embeds intelligence directly into the document lifecycle
- Cloud-native security architecture simplifies enterprise compliance requirements
| - Deep integration with Microsoft 365 creates high switching costs
- Enterprise-grade security compliance sustains large-scale adoption
- Global infrastructure supports massive user scalability
| - | - | - Highly intuitive visual UI
- Powerful low-code customization
- Strong AI agent ecosystem
| - Relational database engine enables complex knowledge management systems
- Template library lowers barrier to entry for new users
|
| Weaknesses | - Frequent launch crashes disrupt daily work routines
- Unreliable push notifications prevent timely awareness of urgent alerts
| - Unreliable mobile notifications causing critical message loss
- Persistent read-state synchronization bugs across platforms
- Cluttered UI navigation for high-volume channel users
| - Poor mobile app stability
- Recurring notification bugs
- Sync issues
| - Frequent desktop launch crashes drive high churn among power users
- Desktop update cadence lags significantly behind web and mobile clients
- 0.7★ Android-iOS rating gap indicates inconsistent cross-platform quality
| - Post-update connectivity errors prevent message loading
- Threaded conversation layout lacks user-controlled toggles
- High CPU usage on iOS causes hardware overheating
| - High-volume notification culture drives user fatigue
- Feature bloat increases complexity for non-desk workers
- 60-minute meeting limit on free tier restricts utility
| - | - | - Poor mobile app feature parity
- Recurring technical bugs
- Lack of billing transparency
| - Mobile app crashes during long editing sessions
- Forced AI elements disrupt core UI
|
| Pricing | freemium | freemium | subscription | freemium | freemium | freemium | free | freemium | subscription | freemium |
| Momentum | Active | Active | - | Intense | Active | Active | Intense | Intense | - | Active |
| Update Cadence | 5 versions, ~6d avg | 5 versions, ~5d avg | - | 5 versions | 5 versions, 1 majors/6mo, ~10d avg | 5 versions, 2 majors/6mo, ~7d avg | 5 versions | 5 versions | - | 5 versions, ~5d avg |
