| Core Identity |
| Developer | Maxsold One | Mercari, Inc. | 1661, Inc. | StockX LLC | Carousell Pte. Ltd. | Reverb.com | Inter IKEA Systems B.V. |
| Category | Shopping | Shopping | Shopping | Shopping | Shopping | Shopping | Shopping |
| Platform | Android, iOS | iOS | Android, iOS | iOS, Android | Android, iOS | iOS, Android | iOS, Android |
| Store Metrics |
| Rating | 4.9 / 5 | 4.8 / 5 | 4.9 / 5 | 4.8 / 5 | 4.7 / 5 | 4.9 / 5 | 4.8 / 5 |
| Ratings Count | 50 | 1,903,908 | 2,003,281 | 1,217,343 | 10,316 | 196,658 | 137,879 |
| Price | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Oct 10, 2024 | Aug 6, 2014 | Apr 16, 2015 | Jun 6, 2014 | Dec 10, 2012 | Aug 4, 2013 | Oct 24, 2020 |
| Last Updated | Mar 23, 2026 | Apr 6, 2026 | Apr 9, 2026 | Apr 23, 2026 | Apr 29, 2026 | May 9, 2026 | Apr 13, 2026 |
| Sentiment & Reviews |
| Sentiment | - | mixed | negative | mixed | mixed | - | positive |
| Score | - | 52/100 | 28/100 | 55/100 | 65/100 | - | 85/100 |
| Praises | - | - Ease of Use
- Product Variety
| - Product Selection
- Ease of Use
| - Authentication process provides confidence in product legitimacy for sneaker and apparel collectors
| - Efficient buying and selling processes enable quick decluttering of household items for active users
| - | - In-store navigation utility
|
| Complaints | - | - Fraud and Lack of Protection
- Poor Customer Support
| - Inaccessible Customer Support
- Shipping Failures
| - Post-update technical regressions cause navigation failures and search functionality issues for mobile users
| - Inadequate moderation of suspicious accounts allows scammers to persist despite user reports
| - | |
| Requests | - | - | - | - Order bundling functionality to reduce total shipping and processing costs per transaction
| - Implementation of user rating filters would help buyers identify and avoid untrustworthy sellers
| - | - Improved delivery tracking
|
| Strategic Intel |
| Strengths | - Managed estate liquidation service removes seller logistical burden
- Transparent bidding drives competitive price discovery
- Local pickup workflow reduces platform storage costs
| - Exclusive Mercari Japan inventory access
- Broad category support beyond fashion
- Streamlined 'Sell in Seconds' UI
| - Superior AR try-on technology
- Strongest market share in pre-owned/vintage sneakers
- High-end editorial and lifestyle branding
| - Verification process functions as a trust barrier
- Real-time market data drives high-frequency trading
| - AI-assisted listing tool reduces time-to-market for sellers
- Chat-first interface lowers negotiation barriers for local handoffs
- Certified listing program builds trust in high-value categories
| - | - AR visualization reduces purchase hesitation [Conversion Metric]
- In-store navigation increases basket size [Retention Lever]
|
| Weaknesses | - 0.7★ Android-iOS rating gap on majority Android base
- No integrated shipping for smaller items
- Scheduled auction cycles limit transaction velocity
| - Perceived buyer-bias in dispute resolution
- Automated/unresponsive customer support
- Critical login and account stability bugs
| - Extreme customer support latency (30+ days)
- Unreliable shipping via SWIFT courier
- Broken search filters and UI stability issues
| - High processing fees per item
- Technical regressions in the latest update
- No order-bundling functionality
| - Ineffective scam moderation drives negative sentiment
- Persistent login bugs disrupt user access post-update
- Slow payment processing creates friction for sellers
| - | - No direct-to-consumer delivery speed parity [Logistics Metric]
- Feature availability gaps across international markets [User Sentiment]
|
| Pricing | free | freemium | free | freemium | freemium | freemium | free |
| Momentum | Active | Maintenance | Maintenance | Active | Intense | Intense | Intense |
| Update Cadence | 5 versions | 5 versions, ~9d avg | 5 versions, ~8d avg | 5 versions, ~7d avg | 5 versions, 1 majors/6mo, ~7d avg | 5 versions | 5 versions |
