| Core Identity |
| Developer | Microsoft Corporation | Google | Dashlane | Bitwarden Inc | Duo Security LLC | LastPass US LP | Callpod Inc. | Authy Inc. | Rocket Apps GmbH |
| Category | Productivity | Utilities | Productivity | Productivity | Business | Productivity | Productivity | Utilities | Productivity |
| Platform | Android, iOS | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | Android, iOS |
| Store Metrics |
| Rating | 4.7 / 5 | 4.9 / 5 | 4.8 / 5 | 4.7 / 5 | 4.9 / 5 | 4.4 / 5 | 4.9 / 5 | 4.7 / 5 | 4.8 / 5 |
| Ratings Count | 641,284 | 1,084,566 | 102,691 | 25,616 | 2,057,525 | 56,887 | 224,812 | 52,163 | 11,726 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | May 30, 2015 | Sep 20, 2010 | May 21, 2012 | Sep 2, 2016 | Mar 8, 2011 | Aug 1, 2009 | Feb 12, 2019 | Feb 3, 2012 | May 10, 2022 |
| Last Updated | May 4, 2026 | Jan 5, 2026 | May 4, 2026 | Apr 2, 2026 | Apr 7, 2026 | May 5, 2026 | Mar 31, 2026 | Apr 15, 2026 | Dec 30, 2025 |
| Sentiment & Reviews |
| Sentiment | mixed | mixed | positive | - | negative | mixed | negative | - | - |
| Score | 45/100 | 55/100 | 75/100 | - | 40/100 | 45/100 | 35/100 | - | - |
| Praises | - Efficient and reliable multi-factor authentication process provides a secure one-stop shop for all accounts
- Visual number matching interface removes the cognitive load of manually typing complex authentication codes
| - Offline functionality allows users to generate authentication codes without active cellular or data service
| - Cross-platform password synchronization provides a reliable and secure digital life management experience for long-term users
| - | - Simplicity and Ease of Use
| - Core password management utility provides reliable security and convenience for daily digital life
| - Cross-device synchronization provides a reliable way to manage credentials across multiple platforms
| - | - |
| Complaints | - Circular authentication loops occur when the app requires itself to verify a new device login
- Account data fails to migrate when users transition to new mobile hardware devices
| - Account lockout risks arise when users fail to manually migrate tokens before replacing devices
| - Recent account access and subscription verification errors following updates prevent users from logging into their vaults
| - | - Update and Installation Failures
- Account Lockouts and Migration Issues
| - Frequent forced logouts and authentication errors disrupt the daily user experience post-update
| - Aggressive subscription pricing and sudden cost increases alienate long-term loyal users
| - | - |
| Requests | - Manual recovery options like text-based codes are requested to break the device-locked authentication loop
| - Cloud-based backup and synchronization of tokens to prevent permanent account loss
| - Human-led support access for billing and account recovery issues when automated systems fail
| - | - | - Multi-account support for personal and business profiles within a single application instance
| - Transparent communication regarding subscription changes and price adjustments for legacy users
| - | - |
| Strategic Intel |
| Strengths | - System-level integration with Microsoft Entra and 365 services
- Passwordless biometric hardware verification for secure sign-ins
- Centralized management of personal and organizational accounts
| - Offline TOTP generation ensures reliability in all network environments.
- System-level Google Account integration simplifies onboarding.
- Biometric privacy screen reinforces security-first brand authority.
| - Zero-knowledge architecture establishes high switching costs
- Omnix platform secures enterprise-grade B2B distribution
- Proactive security alerts drive ongoing retention
| - | - Massive install base with 2M+ ratings
- Verified Push prevents MFA fatigue attacks
- Native Wear OS and Apple Watch support
| - Enterprise-grade security reputation sustains B2B partnerships
- Cross-platform vault synchronization provides high switching costs
| - Zero-knowledge vault architecture establishes high switching costs
- SOC-2 and FedRAMP certifications secure enterprise-grade contracts
- KeeperDNA increases daily authentication reliance
| - | - |
| Weaknesses | - Circular authentication loops on new devices
- No clear account data migration path for hardware upgrades
- Reliance on the app for its own authorization
| - Manual token migration workflow causes high-frequency lockout complaints.
- Synchronization errors post-update prevent third-party authentication.
- Intrusive review prompts disrupt core authentication workflow.
| - Post-update login failures erode trust
- Reliance on automated support bots frustrates users
- Subscription pricing lacks a competitive free tier
| - | - Broken Android update cycle (high-frequency complaint)
- High-friction device migration/recovery process
- Notification latency on cellular data
| - 0.7★ Android-iOS rating gap indicates platform-specific instability
- Frequent forced logouts drive negative churn
| - Premium tier pricing above category median
- 0.7★ Android-iOS rating gap
- Restrictive free-tier editing limits
| - | - |
| Pricing | free | free | subscription | freemium | free | freemium | freemium | free | freemium |
| Momentum | Active | Maintenance | Active | Intense | Maintenance | Active | Maintenance | Intense | Steady |
| Update Cadence | 5 versions, ~12d avg | 5 versions, 1 majors/6mo, ~199d avg | 5 versions, ~5d avg | 5 versions | 5 versions, ~11d avg | 5 versions, ~8d avg | 3 versions, 2 majors/6mo, ~30d avg | 5 versions | 5 versions |
