MARLVEL

Rogers Business Softphone vs its rivals

Side-by-side comparison against Rogers Business Softphone's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

Rogers Business Softphone
This App
NextivaONE
Nemesis
Buzz: Secure Medical Messenger
Contender
HappyFox Chat 2.0
Contender
Telia Touchpoint Experience
Contender
Chatwoot
Contender
VTS Activate
Peer
Airtame
Peer
CTM Phone
Peer
Яндекс Браузер для Организаций
Peer
Core Identity
DeveloperRogers Communications Inc.NextivaSkyscape Medpresso IncHappyFox IncTelia Sverige ABChatwoot IncVTS LANE INC.AIRTAME ApSCallTrackingMetricsDirect Cursus Computer Systems Trading
CategoryBusinessBusinessMedicalBusinessCommunicationBusinessBusinessUtilitiesBusinessUtilities
PlatformiOS, AndroidAndroid, iOSiOS, AndroidiOSAndroid, iOSiOS, AndroidiOS, AndroidiOSiOS, AndroidiOS, Android
Store Metrics
Rating4.6 / 54.1 / 54.6 / 54.0 / 53.5 / 54.1 / 54.4 / 53.7 / 53.3 / 54.4 / 5
Ratings Count56,7661064213186165
PriceFreeFreeFreeFreeFreeFreeFreeFreeFreeFree
Release DateMay 10, 2023Jan 13, 2014Sep 24, 2018Nov 27, 2019Dec 11, 2018Oct 19, 2020Oct 20, 2015Jun 10, 2025Feb 4, 2026Apr 10, 2025
Last UpdatedApr 25, 2026Apr 10, 2026Apr 15, 2026Apr 4, 2022Jan 12, 2026Apr 29, 2026May 6, 2026Mar 10, 2026May 18, 2026May 5, 2026
Sentiment & Reviews
Sentiment-negativeexcellent-------
Score-15/10092/100-------
Praises-
  • Remote work connectivity allows team members to reach office colleagues from any location
  • HIPAA compliant messaging tools allow healthcare professionals to exchange sensitive patient information securely and efficiently
-------
Complaints-
  • Incoming calls fail to ring or drop immediately after the latest update
  • Inability to block spam calls effectively disrupts daily business operations and productivity
  • Small font sizes in the interface hinder readability for some users during daily clinical documentation tasks
-------
Requests-
  • Granular notification controls to distinguish between personal and business incoming calls
  • Expanded access permissions for medical assistants to support clinical workflows within the secure messaging environment
-------
Strategic Intel
Strengths
  • Carrier-native integration provides superior call quality for Canadian mobile users
  • Call Pull mechanism reduces friction for field-to-office transitions
  • CRM integrations embed Nextiva into existing enterprise software stacks, creating high switching costs.
  • XBert AI automation provides a high-value labor-reduction mechanism for enterprise clients.
  • BuzzFlow digital signature tool creates high enterprise switching costs
  • Buzz Locomotion EVV integration provides federal billing compliance moat
---
  • Centralized building-operations interface replaces fragmented legacy systems.
  • Mobile-based credentialing reduces physical key-card overhead for property managers.
  • Centralized IT management functions as a B2B distribution barrier into corporate environments
  • Native conferencing integration provides a focused experience for professional meeting rooms
-
  • Native browser integration lowers entry barriers for non-technical corporate employees
  • Protect active defense provides immediate, user-friendly warnings against malicious sites
Weaknesses
  • Android version lacks updates since August 2024
  • Mandatory subscription gate limits user acquisition
  • Missing AI-assisted receptionist features
  • Incoming call reliability failures persist post-update.
  • Spam filtering is non-functional for many users.
  • Notification badges fail to clear, requiring manual app refreshes.
  • Small font sizes hinder daily documentation tasks
  • Lack of role-based access for support staff limits team utility
---
  • B2B-gated pricing model creates high friction for individual tenant adoption.
  • Lack of public-facing consumer tiers limits organic user-base growth.
  • Premium hardware-bundled license model sits above the category median for entry-level users
  • Lack of deep automation workflows limits utility for power users
-
  • Zero Android rating count suggests poor adoption in Android-managed enterprise environments
  • Limited feature set compared to dedicated network-layer security tools
Pricingsubscriptionsubscriptionfreemiumfreefreefreesubscriptionsubscriptionfreefree
MomentumMaintenanceMaintenance--Steady-MaintenanceMaintenance-Maintenance
Update Cadence3 versions, ~515d avg2 versions, ~27d avg--5 versions-2 versions, ~1d avg1 versions-2 versions, ~0d avg

Compare Rogers Business Softphone head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Rogers Business Softphone, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

See methodologyContact support

Data licensed under CC-BY-NC 4.0