Consumer Goods Cloud

By salesforce.com

Consumer Goods Cloud★2.0 (24)

salesforce.com

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Report updated Apr 18, 2026

Consumer Goods Cloud

Name: Consumer Goods Cloud
Rating: 2.04167 (24 reviews)
Author: salesforce.com

Bysalesforce.com

For field sales representatives and retail execution teams working for consumer goods companies.

TL;DR:Consumer Goods Cloud is a specialized enterprise mobile application designed to empower field sales representatives and retail execution teams. Users feel Frustrated, praising general utility but frustrated by performance and latency.|TL;DR:Consumer Goods Cloud is a specialized enterprise mobile application designed to empower field sales representatives and retail execution teams. Users feel Frustrated, praising general utility but frustrated by performance and latency.

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What is Consumer Goods Cloud?

Consumer Goods Cloud is a specialized enterprise mobile application designed to empower field sales representatives and retail execution teams. By providing an offline-first environment, the app enables sales staff to manage store visits, conduct inventory audits, and execute promotion-driven orders without the need for constant connectivity. Positioned within the Productivity category, the app leverages the robust Salesforce ecosystem to provide data-driven field intelligence. Its primary value proposition lies in its "perfect store" execution model, which combines complex tasks like Penny Perfect Pricing and conditional surveys into a single mobile interface. Despite its industry-recognized functional depth, the app currently faces significant headwinds regarding technical performance and user satisfaction.

Current Momentum

v260.0004

Fixes the launch of multiple CRMA app instances on opening a dashboard link

AI-powered deep analysis surfacing high-signal insights. Still in beta, accuracy improves daily. For informational purposes only.

Active Nemesis

Repsly

By Repsly

Other Rivals

7-Day Rank Pulse 🇺🇸

Productivity

No ranking data

Productivity BusinessGrossing

Rating Pulse 🇺🇸

Overall

Latest

Recent User MoodAI-powered deep analysis surfacing high-signal insights. Still in beta, accuracy improves daily. For informational purposes only.

What makes this app unique?

What Does It Look Like?

How Is The App's Momentum Right Now?

What Are The Key Features?

Offline Penny Perfect PricingDifferentiator

Enables sales representatives to calculate accurate, promotion-driven pricing while disconnected from the internet.

Retail Execution ToolsStandard

Comprehensive suite including store checks, inventory audits, and picture taking for field visits.

GamificationDifferentiator

Incentivizes sales performance and task completion through competitive elements.

How much does it cost?

Subscription

The app is listed as free to download, but it functions as an enterprise companion tool for Salesforce Consumer Goods Cloud, implying a B2B subscription model managed at the organizational level.

Who Built It?

salesforce.com

★★★★★

(416.7K)

Extending the Salesforce CRM ecosystem to mobile to enable real-time operations, security, and upskilling for enterprise teams.

Portfolio

Apps

Free 12

Business67%

Education8%

Social Networking8%

Who is salesforce.com?

Salesforce utilizes mobile not as a standalone product suite, but as a critical 'last-mile' extension of its dominant enterprise cloud platform. Their moat is deep integration with existing B2B workflows and proprietary data, making their apps essential for field-based professionals who require offline-first CRM access. Recent strategic signals indicate a shift toward AI-driven automation via Agentforce and low-code customization, moving the portfolio from passive data entry to proactive mobile intelligence.

Who is salesforce.com for?

Enterprise professionals
Field technicians
Salesforce administrators requiring mobile access to CRM data
Security tools

Intense

Portfolio momentum

Maintains an intense development pace with 24 updates across 11 active apps in the last 6 months, including major releases within the past week.

Last release · 6d agoActive apps · 11Abandoned · 1

What other apps does salesforce.com make?

Salesforce

Business·★4.8(342.6K)

View Intel →

Salesforce Authenticator

Business·★4.4(25.5K)

View Intel →

Salesforce Field Service

Trailhead GO

Salesforce Events

CRM Analytics

View all apps by salesforce.com

What do users think recently?

High confidence · 50 reviews analyzed · Based on 50 reviews. Signal may be noisy.

How did the latest release land?

Overall

2.0/ 5

★★★★★

(24)

Current version

2.0/ 5

0.0 vs overall

★★★★★

(24)

Main signal post-update: general Utility.

What is the recent mood?

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate general utility, but report performance and latency and app stability and crashes.

What Users Love

General Utility

What Frustrates Users

Performance and Latency

App Stability and Crashes

What is the competitive landscape for Consumer Goods Cloud?

How's The Productivity Market?

How does it evolve in the Productivity market?

Country	Category	Chart	Rank	Change
🇭🇷 Croatia	Business	AndroidFree	#136	NEW
🇧🇬 Bulgaria	Business	AndroidFree	#187	NEW

The rivals identified

The Nemesis

Repsly

★3.4 (910)

Repsly, Inc.

⚡

A leading field management platform that mirrors the retail audit, data collection, and visit planning functionality of Consumer Goods Cloud.

Head-to-head analysis pending — refresh this report for a detailed comparison.

Contenders

Mobee - Secret Shopping App

Wiser Inc.

Provides retail intelligence and store audit tools that compete for the same field data collection use cases.

BeMyEye - Earn money

BeMyEye - Earn Money

Focuses on retail execution and store compliance monitoring through a mobile-first interface for field agents.

Peers

Skynamo

★5.0 (478)

SKYNAMO (PTY) LTD

⚡

Field sales management app focusing on order taking and customer relationship management for field teams.

Pepperi for Zebra

★3.0 (2)

Advantive

B2B sales platform that provides mobile order taking and catalog management for retail execution.

usehandshake

NoTicket ApS

A B2B commerce platform that enables sales reps to take orders in the field, competing on the order-taking aspect of the app.

New Kids on the Block

ShelfWise

★5.0 (1)

ShelfWise sp. z o.o.

💀

Uses AI-driven image recognition for retail shelf auditing, representing a modern, automated threat to manual survey tools.

View Intel →

Image Recognition Auditing

Shelf Share Analytics

Trax Retail

★4.2 (2.1K)

Trax Image Recognition

🔧

Rapidly growing platform leveraging computer vision to disrupt traditional manual retail execution and inventory tracking.

View Intel →

Computer Vision Image Recognition

Signal-Based Merchandising

The outtake for Consumer Goods Cloud

Strengths to defend, gaps to attack

Core Strengths

Salesforce ecosystem integration
Industry-recognized functional depth
Offline-first capabilities

Critical Frictions

Severe performance and latency issues
Frequent app crashes
Low user satisfaction

Growth Levers

AI-driven image recognition integration
Sync engine optimization
Enhanced gamification

Market Threats

Computer vision-based competitors
Churn to specialized field management platforms
Negative brand perception

Key Takeaways

Consumer Goods Cloud is a challenged productivity app that is available. With a 2.0/5 rating from 24 reviews, it faces significant user friction. Users particularly appreciate general utility, though performance and latency remains a common concern.

Where Is It Heading?

Trend analysis

Available very soon