When I Work
For managers and shift-based employees in retail, hospitality, and service industries requiring coordinated attendance and communication.
Snapshot
Who is When I Work?
Streamlining shift-based workforce management through integrated scheduling, attendance tracking, and team communication tools.
Target audience
Portfolio
Free 2Last updated
When I Work Team Scheduling
v14.3.2-1747
4mo ago
Publisher DNA
What defines When I Work?
Publisher DNA
Primary focus
Workforce management and employee scheduling
Scale
indie
Target audience
Managers and shift-based employees in retail, hospitality, and service industries requiring coordinated attendance and communication.
Signature Patterns
- โขFocus on shift-based workforce management and logistics
- โขIntegrated communication and time-tracking features within a single interface
- โขFreemium monetization model targeting business-to-business adoption
- โขHigh update frequency to maintain platform reliability and feature parity
Portfolio momentum
Maintains an active development cycle with 9 updates released for their flagship app in the last 6 months.
Portfolio
What does When I Work ship?
Apps
2 apps analysed
GPS geofencing mechanism provides direct labor cost control for multi-location managers
- Shift management and scheduling accessibility provide significant utility for hourly workers across various industries
- Inconsistent application performance and server connectivity issues disrupt the daily scheduling workflow for users
Scheduling templates, messaging, time clock & shift attendance for employees.
Distributed across 6 markets, strongest in Europe.
Based on 2 of 2 apps with localized market data ยท last scanned .
Americas (2)
- United States2 / 2
- Mexico1 / 2
Europe (4)
- France1 / 2
- Germany1 / 2
- Italy1 / 2
- Spain1 / 2
Core markets (2/2 apps)
User Sentiment
How do users feel about their apps?
1
Positive apps
0
Neutral / mixed
0
Negative apps
85/100
Avg sentiment score
Rivals
Who does When I Work compete with?
The rivals identified
Nemeses(1)
7shifts dominates the restaurant and hospitality scheduling niche with a specialized feature set that directly competes for When I Work's core user base.
Contenders(3)
A direct scheduling-first alternative that focuses on complex, rule-based shift management for large workforces.
Leverages the massive Intuit ecosystem to offer seamless payroll integration that is difficult for standalone scheduling apps to match.
A comprehensive HCM platform that bundles scheduling into a much larger suite of HR and benefits management tools.
Same space(3)
A major payroll and HR provider that includes scheduling as part of their broader business management offering.
Focuses on high-stakes, mission-critical scheduling environments where shift reliability is paramount.
An enterprise-grade workforce management solution that competes for the same category of business users.
New entrants(2)
While not a scheduling app, its high-frequency updates and integration ecosystem make it a platform threat for communication.
Expanding into the 'Workplace' category, potentially encroaching on scheduling and coordination workflows.
The Analyst's Read
The bottom line on When I Work
Bottom line
When I Work is a specialized player with a highly-rated flagship product that successfully addresses the specific needs of the shift-based economy. Their high rating and consistent update cadence indicate a mature, well-maintained product with strong market fit in the Business category.
Frequently asked questions
How many apps does When I Work publish?
What kind of apps does When I Work make?
What is When I Work's top app?
In how many countries are When I Work's apps available?
What fed this analysis
- Apps analyzed:
- 1
- With full intel:
- 0
- With overview:
- 1
- Website scraped:
- yes
- Social presence:
- yes