| Core Identity |
| Developer | Zoho Corporation | Google | Authy Inc. | Microsoft Corporation | Dashlane | Duo Security LLC | Bitwarden Inc | 2Stable |
| Category | Utilities | Utilities | Utilities | Productivity | Productivity | Business | Productivity | Productivity |
| Platform | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android |
| Store Metrics |
| Rating | 4.7 / 5 | 4.9 / 5 | 4.7 / 5 | 4.7 / 5 | 4.8 / 5 | 4.9 / 5 | 4.7 / 5 | 4.6 / 5 |
| Ratings Count | 32,618 | 1,084,566 | 52,163 | 641,284 | 102,691 | 2,057,525 | 25,616 | 45,353 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Sep 28, 2016 | Sep 20, 2010 | Feb 3, 2012 | May 30, 2015 | May 21, 2012 | Mar 8, 2011 | Sep 2, 2016 | Nov 18, 2020 |
| Last Updated | May 6, 2026 | Jan 5, 2026 | Apr 15, 2026 | May 4, 2026 | May 4, 2026 | Apr 7, 2026 | Apr 2, 2026 | Apr 9, 2026 |
| Sentiment & Reviews |
| Sentiment | mixed | mixed | - | mixed | positive | negative | - | - |
| Score | 65/100 | 55/100 | - | 45/100 | 75/100 | 40/100 | - | - |
| Praises | - Time-based authentication folder organization helps users manage multiple security tokens with high efficiency
| - Offline functionality allows users to generate authentication codes without active cellular or data service
| - | - Efficient and reliable multi-factor authentication process provides a secure one-stop shop for all accounts
- Visual number matching interface removes the cognitive load of manually typing complex authentication codes
| - Cross-platform password synchronization provides a reliable and secure digital life management experience for long-term users
| - Simplicity and Ease of Use
| - | - |
| Complaints | - Complex account recovery workflows following device changes or app uninstallation cause permanent access loss
| - Account lockout risks arise when users fail to manually migrate tokens before replacing devices
| - | - Circular authentication loops occur when the app requires itself to verify a new device login
- Account data fails to migrate when users transition to new mobile hardware devices
| - Recent account access and subscription verification errors following updates prevent users from logging into their vaults
| - Update and Installation Failures
- Account Lockouts and Migration Issues
| - | - |
| Requests | - Expanded data storage fields for notes and identity documents would increase the utility of the app
| - Cloud-based backup and synchronization of tokens to prevent permanent account loss
| - | - Manual recovery options like text-based codes are requested to break the device-locked authentication loop
| - Human-led support access for billing and account recovery issues when automated systems fail
| - | - | - |
| Strategic Intel |
| Strengths | - Multi-device sync architecture
- Folder-based account organization
- Biometric-secured access
| - Offline TOTP generation ensures reliability in all network environments.
- System-level Google Account integration simplifies onboarding.
- Biometric privacy screen reinforces security-first brand authority.
| - | - System-level integration with Microsoft Entra and 365 services
- Passwordless biometric hardware verification for secure sign-ins
- Centralized management of personal and organizational accounts
| - Zero-knowledge architecture establishes high switching costs
- Omnix platform secures enterprise-grade B2B distribution
- Proactive security alerts drive ongoing retention
| - Massive install base with 2M+ ratings
- Verified Push prevents MFA fatigue attacks
- Native Wear OS and Apple Watch support
| - | - |
| Weaknesses | - High-friction recovery workflow
- Repetitive verification loops
- Lack of SMS-based fallback
| - Manual token migration workflow causes high-frequency lockout complaints.
- Synchronization errors post-update prevent third-party authentication.
- Intrusive review prompts disrupt core authentication workflow.
| - | - Circular authentication loops on new devices
- No clear account data migration path for hardware upgrades
- Reliance on the app for its own authorization
| - Post-update login failures erode trust
- Reliance on automated support bots frustrates users
- Subscription pricing lacks a competitive free tier
| - Broken Android update cycle (high-frequency complaint)
- High-friction device migration/recovery process
- Notification latency on cellular data
| - | - |
| Pricing | free | free | free | free | subscription | free | freemium | free |
| Momentum | Maintenance | Maintenance | Intense | Active | Active | Maintenance | Intense | Intense |
| Update Cadence | 3 versions, 1 majors/6mo, ~35d avg | 5 versions, 1 majors/6mo, ~199d avg | 5 versions | 5 versions, ~12d avg | 5 versions, ~5d avg | 5 versions, ~11d avg | 5 versions | 5 versions |
