| Core Identity |
| Developer | Seiko Epson Corporation | Canon Inc. | ALI Furqan | Brother Industries, LTD. | Canon Inc. | Adobe Inc. | Dynamix Software |
| Category | Photo & Video | Photo & Video | Business | Utilities | Photo & Video | Business | Productivity |
| Platform | Android, iOS | iOS, Android | Android, iOS | iOS, Android | Android, iOS | iOS | iOS, Android |
| Store Metrics |
| Rating | 4.7 / 5 | 4.8 / 5 | 4.5 / 5 | 4.6 / 5 | 4.8 / 5 | 4.9 / 5 | 4.9 / 5 |
| Ratings Count | 351,620 | 575,514 | 32 | 62,849 | 128,305 | 1,540,221 | 124 |
| Price | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Mar 31, 2020 | Jul 22, 2013 | Mar 2, 2026 | Mar 30, 2021 | Jan 6, 2015 | May 31, 2017 | Jun 4, 2010 |
| Last Updated | Apr 27, 2026 | Feb 26, 2026 | Apr 22, 2026 | Apr 28, 2026 | Nov 10, 2025 | Mar 25, 2026 | Mar 24, 2026 |
| Sentiment & Reviews |
| Sentiment | mixed | mixed | terrible | negative | terrible | positive | - |
| Score | 65/100 | 65/100 | 20/100 | 35/100 | 15/100 | 76/100 | - |
| Praises | - Simplified mobile printing workflow allows users to manage documents and photos with minimal technical friction
| - Simplified mobile printing workflow allows users to print documents and photos directly from their devices
| - Straightforward setup process allows users to begin printing documents quickly without technical hurdles
| - Core printing and scanning functionality provides utility when the connection remains stable for users
| - Professional photographers value the ability to transfer images wirelessly while working in remote locations
- Beginner friendly interface allows users to import photos into one place with minimal effort
| - Ease of Use
- Image Enhancement
| - |
| Complaints | - Unreliable wireless connectivity post-update prevents consistent printer discovery and job submission from mobile devices
| - Persistent connectivity failures force users to repeatedly reconfigure printer settings after the initial setup
| - Persistent application launch failures leave users stuck on a loading screen post-update
| - Persistent wireless connectivity failures prevent the app from identifying printers on the local network
| - Forced account registration and mandatory cloud login requirements frustrate users who prefer local offline connectivity
- Unreliable camera connectivity and frequent connection drops prevent consistent use of remote shutter and transfer features
| - Subscription Cost
- Technical Reliability
| - |
| Requests | - Granular control over default print settings to prevent automatic image correction and paper type overrides
| - Advanced document scanning features to capture and save multi-page identification cards as single PDFs
| - Offline or guest access mode to allow printing without mandatory account registration
| - In-app document management tools for scanning and rearranging pages before finalizing print jobs
| - Direct cable connection support requested to bypass unreliable wireless pairing and improve transfer speeds
| - | - |
| Strategic Intel |
| Strengths | - Auto-configuration mechanism tailors interface to specific hardware capabilities
- Action Tiles increase daily interaction frequency
- Guided setup reduces support costs for non-technical users
| - Consumable monitoring drives recurring ink replenishment sales
- Guided setup lowers barrier for new hardware owners
| - 10,000+ printer model compatibility creates a massive hardware-managed base
- Instant Ink integration secures recurring revenue streams
| - Refresh EZ Print Subscription locks users into Brother Genuine supplies via automated replenishment
- Extended warranty rewards incentivize hardware registration and long-term app retention
| - Proprietary Bluetooth link creates hardware-software lock-in
- Firmware delivery reduces B2B support overhead
| - Deep integration with Adobe Document Cloud and Acrobat
- Advanced AI-driven cleanup tools (Magic Eraser, Straighten)
- High brand trust and enterprise-grade security
| - |
| Weaknesses | - Unreliable wireless connectivity post-update
- Restrictive firmware updates force proprietary ink usage
- Limited document editing and scaling options
| - Persistent connectivity failures erode the daily active habit
- Lack of granular print settings triggers power-user churn
| - Mandatory account registration drives high churn
- Persistent launch-loop bugs render the app unusable
| - Persistent wireless connectivity failures prevent printer discovery on local networks
- Mandatory account registration requirements alienate users seeking simple, frictionless printing access
- Post-update regressions causing print failures drive users toward third-party printing utilities
| - Mandatory account registration drives high-frequency churn
- 0.7★ rating gap on Android suggests platform-specific stability issues
| - High subscription cost ($10/mo) causing user friction
- Technical bugs including login loops and data loss in multi-page scans
- Lack of specialized ID/Passport scanning modes
| - |
| Pricing | free | free | free | freemium | free | freemium | freemium |
| Momentum | Maintenance | Maintenance | Active | Maintenance | Maintenance | Maintenance | Intense |
| Update Cadence | 4 versions, ~22d avg | 5 versions, 2 majors/6mo, ~60d avg | 5 versions, 1 majors/6mo, ~6d avg | 5 versions, 2 majors/6mo, ~12d avg | 2 versions, 1 majors/6mo, ~78d avg | 1 versions | 5 versions |
