| Core Identity |
| Developer | Carousell Pte. Ltd. | eBay Inc. | Poshmark, Inc. | Vinted Limited | OfferUp Inc. | Mercari, Inc. | 1661, Inc. | StockX LLC | Whatnot Inc. | Depop Ltd |
| Category | Shopping | Shopping | Shopping | Shopping | Shopping | Shopping | Shopping | Shopping | Shopping | Shopping |
| Platform | Android, iOS | iOS, Android | iOS, Android | Android, iOS | Android, iOS | iOS | Android, iOS | iOS, Android | iOS, Android | Android, iOS |
| Store Metrics |
| Rating | 4.7 / 5 | 4.8 / 5 | 4.8 / 5 | 4.8 / 5 | 4.8 / 5 | 4.8 / 5 | 4.9 / 5 | 4.8 / 5 | 4.8 / 5 | 4.8 / 5 |
| Ratings Count | 10,316 | 4,969,169 | 1,018,320 | 52,987 | 4,432,081 | 1,903,908 | 2,003,281 | 1,217,343 | 763,232 | 836,866 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Dec 10, 2012 | Jan 31, 2019 | Oct 13, 2011 | Apr 11, 2013 | Oct 19, 2011 | Aug 6, 2014 | Apr 16, 2015 | Jun 6, 2014 | Dec 6, 2019 | Aug 1, 2012 |
| Last Updated | Apr 29, 2026 | May 2, 2026 | May 4, 2026 | Apr 13, 2026 | May 5, 2026 | Apr 6, 2026 | Apr 9, 2026 | Apr 23, 2026 | Apr 16, 2026 | May 18, 2026 |
| Sentiment & Reviews |
| Sentiment | mixed | negative | terrible | positive | negative | mixed | negative | mixed | negative | negative |
| Score | 65/100 | 25/100 | 25/100 | 72/100 | 25/100 | 52/100 | 28/100 | 55/100 | 32/100 | 35/100 |
| Praises | - Efficient buying and selling processes enable quick decluttering of household items for active users
| - Wide product variety and auction features provide a reliable shopping experience for many buyers
| - AI-assisted listing tools simplify the process of creating new item descriptions for sellers
| - Ease of Use
- Value and Pricing
| - Ease of Use
- Local Marketplace Utility
| - Ease of Use
- Product Variety
| - Product Selection
- Ease of Use
| - Authentication process provides confidence in product legitimacy for sneaker and apparel collectors
| - Engaging Shopping Experience
- Community and Deals
| - Wide variety of vintage and second-hand clothing items keeps fashion-conscious buyers engaged
|
| Complaints | - Inadequate moderation of suspicious accounts allows scammers to persist despite user reports
| - Forced integration of live streaming content clutters the interface and obscures vital navigation tabs
- Nonexistent human customer support and reliance on unhelpful automated bots frustrate users during disputes
| - Post-update interface changes disrupt core shopping workflows and hide essential navigation buttons
| - Customer Support Quality
- Automated Moderation and Bans
| - Excessive Ads and Monetization
- Technical Issues and Stability
| - Fraud and Lack of Protection
- Poor Customer Support
| - Inaccessible Customer Support
- Shipping Failures
| - Post-update technical regressions cause navigation failures and search functionality issues for mobile users
| - Poor Customer Support
- Fraud and Counterfeit Items
| - High shipping costs and additional marketplace fees significantly inflate the final purchase price
|
| Requests | - Implementation of user rating filters would help buyers identify and avoid untrustworthy sellers
| - User-controlled settings to permanently disable live streaming content and associated notifications
| - Grouping functionality for liked items from the same seller to facilitate easier bundling
| - | - | - | - | - Order bundling functionality to reduce total shipping and processing costs per transaction
| - | - Implementation of binding offers would prevent non-paying buyers from wasting seller time
|
| Strategic Intel |
| Strengths | - AI-assisted listing tool reduces time-to-market for sellers
- Chat-first interface lowers negotiation barriers for local handoffs
- Certified listing program builds trust in high-value categories
| - Global logistics infrastructure scales cross-border trade
- Authenticity Guarantee builds trust in high-value categories
- My Garage filter increases auto-part conversion
| - Live-stream auction format (Posh Shows) expands ad-inventory and transaction volume
- AI-driven listing tools reduce time-to-market for seller inventory
| - Zero seller fees model
- High inventory volume
- Intuitive listing and shipping UX
| - Massive user base and liquidity following Letgo merger
- Top-tier category rankings (#1 Grossing)
- Industry-leading listing speed (30 seconds)
| - Exclusive Mercari Japan inventory access
- Broad category support beyond fashion
- Streamlined 'Sell in Seconds' UI
| - Superior AR try-on technology
- Strongest market share in pre-owned/vintage sneakers
- High-end editorial and lifestyle branding
| - Verification process functions as a trust barrier
- Real-time market data drives high-frequency trading
| - Superior auction mechanics technically optimized for high-frequency bidding.
- Massive category breadth with 250+ active niches.
- High-energy, gamified UI that drives significant user engagement.
| - Social-first discovery feed drives high-intent fashion engagement
- AI-powered listing automation reduces seller time-to-market
|
| Weaknesses | - Ineffective scam moderation drives negative sentiment
- Persistent login bugs disrupt user access post-update
- Slow payment processing creates friction for sellers
| - 0.7★ rating gap between iOS and Android
- Lack of human support during disputes
- Forced UI bloat from live-shopping tabs
| - 0.3★ rating gap between iOS and Android platforms
- High commission fees relative to zero-fee competitors
| - Poor human customer support
- Aggressive automated moderation/bans
- Lack of authentication for luxury goods
| - Negative user sentiment regarding ad density
- Technical bugs (media override, crashes)
- Poorly perceived customer support and automated bans
| - Perceived buyer-bias in dispute resolution
- Automated/unresponsive customer support
- Critical login and account stability bugs
| - Extreme customer support latency (30+ days)
- Unreliable shipping via SWIFT courier
- Broken search filters and UI stability issues
| - High processing fees per item
- Technical regressions in the latest update
- No order-bundling functionality
| - Systemic reliance on automated customer support for high-value disputes.
- Lack of mandatory authentication services for luxury and collectible goods.
- Technical instability in private chat and stream synchronization.
| - High shipping and marketplace fees inflate purchase prices
- Inconsistent support resolution drives seller churn
- Missing dark mode interface
|
| Pricing | freemium | freemium | free | freemium | freemium | freemium | free | freemium | free | freemium |
| Momentum | Intense | Steady | Active | Maintenance | - | Maintenance | Maintenance | Active | - | Active |
| Update Cadence | 5 versions, 1 majors/6mo, ~7d avg | 4 versions, ~15d avg | 5 versions, 4 majors/6mo, ~7d avg | 4 versions, ~14d avg | - | 5 versions, ~9d avg | 5 versions, ~8d avg | 5 versions, ~7d avg | - | 5 versions, ~9d avg |
