| Core Identity |
| Developer | Zoho Corporation | Concur | Paychex, Inc | Paylocity | Workday | Expensify, Inc. | The Grizzly Labs | UKG INC. | Ramp Business Corporation | Brex |
| Category | Business | Business | Business | Business | Business | Business | Business | Business | Finance | Business |
| Platform | iOS | iOS, Android | iOS, Android | Android, iOS | iOS, Android | Android, iOS | iOS | iOS, Android | iOS, Android | iOS, Android |
| Store Metrics |
| Rating | 4.8 / 5 | 4.8 / 5 | 4.8 / 5 | 4.8 / 5 | 4.7 / 5 | 4.6 / 5 | 4.9 / 5 | 4.7 / 5 | 4.9 / 5 | 4.8 / 5 |
| Ratings Count | 7,801 | 1,113,751 | 570,732 | 595,060 | 1,752,934 | 152,446 | 1,324,147 | 263,583 | 37,211 | 8,830 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Apr 7, 2015 | Oct 29, 2009 | Jun 11, 2012 | Jun 27, 2013 | Jun 5, 2009 | Oct 22, 2011 | Jun 22, 2010 | Oct 2, 2023 | Sep 6, 2022 | Jul 24, 2019 |
| Last Updated | Apr 30, 2026 | Apr 8, 2026 | Apr 16, 2026 | Apr 29, 2026 | Apr 13, 2026 | Apr 16, 2026 | Apr 20, 2026 | Apr 18, 2026 | Apr 13, 2026 | Apr 15, 2026 |
| Sentiment & Reviews |
| Sentiment | mixed | negative | terrible | mixed | negative | - | excellent | - | positive | - |
| Score | 55/100 | 25/100 | 15/100 | 35/100 | 38/100 | - | 85/100 | - | 75/100 | - |
| Praises | - AI-powered receipt scanning features make expense tracking efficient for frequent business travelers on the go
| | - Payroll processing functionality allows for convenient management of employee payments and deductions
| - Mobile accessibility allows employees to manage timecards and paystubs from any location
- Intuitive interface design makes navigation simple for users across different age groups
| | - | - Long-term reliability and consistent performance across a decade of usage
| - | - Automated receipt capture and expense submission processes save significant time for frequent business travelers
| - |
| Complaints | - Camera capture functionality fails to focus properly before snapping photos of receipts during mobile usage
| - App Stability and Crashes
- AI and ExpenseIt Functionality
| - Persistent loading failures and extreme latency prevent employees from clocking in or out reliably
| - Removal of the weekly timesheet view forces manual calculations to track hours
- Technical instability and login errors prevent consistent access to core payroll features
| - Authentication & Login Persistence
- Removal of Core Features
| - | - Subscription gating of essential features like document editing and direct printing
| - | - Recent updates introduced regressions that prevent direct screenshot uploads and complicate the expense submission workflow
| - |
| Requests | - Mobile notifications for pending approvals would improve the speed of the expense reporting workflow
| - | - Offline mode functionality to allow time tracking when network connectivity is unstable or unavailable
| - Reintroduction of the weekly timesheet view to monitor hours worked per week
| - | - | - Expanded free-tier functionality for basic document editing and resizing
| - | - Development of a consumer-facing version to allow personal use of the expense tracking and receipt management
| - |
| Strategic Intel |
| Strengths | - Zia AI assistant maintains reporting consistency
- 15-language OCR library functions as B2B distribution barrier
- Lightweight interface reduces mid-market switching costs
| - Deeply integrated native travel booking (flights, rail, hotel)
- Unrivaled enterprise-grade policy compliance configurations
- Direct integration with TripIt for itinerary management
| - Centralized benefits administration creates high switching costs
- AI-recruiting partnership expands revenue per account
- Mobile-first payroll utility anchors B2B retention
| - Unified platform architecture drives enterprise switching costs
- Biometric login reduces friction for daily usage
- Community hub increases platform stickiness
| - Sana AI Assistant for natural language task execution
- Unified LMS and HCM modules in one experience
- Massive scale with 1.7M+ iOS ratings
| - | - 10-year track record of reliable image processing
- On-device privacy architecture
- High-fidelity distortion correction algorithms
| - | - Automated receipt-matching engine reduces manual accounting labor
- Native accounting automation features provide intuitive UX for non-finance users
| - |
| Weaknesses | - Camera focus failure in the latest release
- Fragile authentication loops
- Inconsistent receipt sync
| - Frequent app crashes during camera/receipt capture
- Inaccurate AI (ExpenseIt) logic requiring manual correction
- High-friction login and authentication process
| - High-frequency login failures during daily use
- Redundant 2FA prompts ignore saved device settings
- 0.28 rating gap between iOS and Android
| - Removal of weekly timesheet view creates manual calculation overhead
- Technical instability prevents consistent access to core payroll features
- Complex navigation for administrative tasks
| - Broken biometric authentication persistence
- Removal of critical 'check-in' utility
- Aggressive OS requirements excluding older hardware
| - | - Subscription gating of basic editing tools
- Recent post-update stability regressions
- Limited free-tier functionality compared to native OS tools
| - | - Navigation regressions force app restarts
- Screenshot upload failures in the latest update
| - |
| Pricing | subscription | subscription | subscription | free | free | freemium | freemium | free | free | free |
| Momentum | Active | - | Steady | Active | Intense | Intense | Active | Intense | Intense | Intense |
| Update Cadence | 5 versions, ~21d avg | - | 5 versions, ~15d avg | 5 versions, 3 majors/6mo, ~7d avg | 2 versions, 2 majors/6mo, ~3d avg | 5 versions | 5 versions, 3 majors/6mo, ~25d avg | 5 versions | 5 versions | 5 versions |
