Report updated Apr 1, 2026
Salesforce AR Experiences
vv2.2.4Salesforce employees, their customers, 'Trailblazers', and office guests visiting Salesforce locations.
What Is Salesforce AR Experiences?
Launched Mar 22, 2024
Updated Mar 2026
What does it look like?
What are the key features?
Interactive, location-based AR tours of specific Salesforce office towers.
Direct audio/video insights from Salesforce employees integrated into the AR experience.
Ability to view and capture photos with branded Salesforce characters in an AR environment.
Capture and share AR moments with customers, colleagues, and guests.
What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
Gathering public signals...
Sentiment analysis will be available once enough user reviews are collected.
What are the pros and cons?
Pros
- Strong alignment with corporate branding and culture.
- Unique, high-fidelity AR content featuring internal employee insights.
- Seamless integration of physical office space with digital storytelling.
Cons
- Lack of user engagement metrics (zero ratings/reviews).
- Limited utility outside of specific physical Salesforce locations.
- No apparent social media integration or community-building features outside the app.
What is the market outlook?
Growth Opportunities
- Expansion of AR content to virtual/remote-friendly experiences.
- Integration with broader Salesforce ecosystem (e.g., Trailhead gamification).
- Potential to license the AR tour framework to other enterprise clients.
Market Threats
- Dominance of platform-native AR tools like Snapchat Landmarkers.
- High barrier to entry for users who must be physically present at specific locations.
- Potential for low adoption rates if the app is not actively promoted to office visitors.
Who competes with Salesforce AR Experiences?
New Kids on the Block
Geocaching®
Groundspeak Inc.
While not purely AR, it is the dominant force in location-based exploration and community engagement, increasingly integrating AR features.
What are the key takeaways?
Salesforce AR Experiences is a divisive entertainment app that is completely free.
Best for: Salesforce employees, their customers, 'Trailblazers', and office guests visiting Salesforce locations.
How much does it cost?
Model: free
The app serves as a corporate branding and engagement tool rather than a revenue-generating product, focusing on employee and customer experience.
iOS Version
v2.2.4
Android Version
2.4.2
Release Date
Mar 22, 2024
iOS Price
Free
Android Price
Free