| Core Identity |
| Developer | LionsApp di Nallbati Elton | ALI Furqan | Canon Inc. | Brother Industries, LTD. | Seiko Epson Corporation | TP-Link Systems Inc. | Adobe Inc. | Tuya Smart Inc. |
| Category | Utilities | Business | Photo & Video | Utilities | Photo & Video | Utilities | Business | Utilities |
| Platform | Android, iOS | Android, iOS | iOS, Android | iOS, Android | iOS, Android | Android, iOS | iOS | Android, iOS |
| Store Metrics |
| Rating | 0.0 / 5 | 4.5 / 5 | 4.8 / 5 | 4.6 / 5 | 4.7 / 5 | 4.8 / 5 | 4.9 / 5 | 4.6 / 5 |
| Ratings Count | 0 | 32 | 575,514 | 62,849 | 351,620 | 136,320 | 1,540,221 | 44,290 |
| Price | USD0.99 | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Aug 4, 2011 | Mar 2, 2026 | Jul 22, 2013 | Mar 30, 2021 | Mar 31, 2020 | May 17, 2013 | May 31, 2017 | Nov 7, 2015 |
| Last Updated | Jan 21, 2023 | Apr 22, 2026 | Feb 26, 2026 | Apr 28, 2026 | Apr 27, 2026 | Apr 16, 2026 | Mar 25, 2026 | May 9, 2026 |
| Sentiment & Reviews |
| Sentiment | terrible | terrible | mixed | negative | mixed | excellent | positive | negative |
| Score | 15/100 | 20/100 | 65/100 | 35/100 | 65/100 | 85/100 | 76/100 | 25/100 |
| Praises | - Simple setup process for new hardware remains a highlight for satisfied users
| - Straightforward setup process allows users to begin printing documents quickly without technical hurdles
| - Simplified mobile printing workflow allows users to print documents and photos directly from their devices
| - Core printing and scanning functionality provides utility when the connection remains stable for users
| - Simplified mobile printing workflow allows users to manage documents and photos with minimal technical friction
| - Simplified setup process allows users to configure range extenders and routers without technical manuals
| - Ease of Use
- Image Enhancement
| - Automated tracking of pet health metrics provides valuable insights for owners
|
| Complaints | - Persistent application launch failures following the latest update prevent basic printing and scanning tasks
- Mandatory account creation requirements frustrate users attempting to perform local printing or scanning tasks
| - Persistent application launch failures leave users stuck on a loading screen post-update
| - Persistent connectivity failures force users to repeatedly reconfigure printer settings after the initial setup
| - Persistent wireless connectivity failures prevent the app from identifying printers on the local network
| - Unreliable wireless connectivity post-update prevents consistent printer discovery and job submission from mobile devices
| - Connectivity failures and device disappearance issues require frequent manual intervention to restore network visibility
| - Subscription Cost
- Technical Reliability
| - Aggressive pop-up advertisements block critical camera feeds and device controls
- Connectivity failures and device pairing difficulties frustrate users during setup
|
| Requests | - Offline or guest access mode to allow printing without mandatory account registration or cloud login
| - Offline or guest access mode to allow printing without mandatory account registration
| - Advanced document scanning features to capture and save multi-page identification cards as single PDFs
| - In-app document management tools for scanning and rearranging pages before finalizing print jobs
| - Granular control over default print settings to prevent automatic image correction and paper type overrides
| - Expanded device information and improved user interface clarity for monitoring network traffic
| - | - Granular notification settings for pet care devices to reduce alert fatigue
|
| Strategic Intel |
| Strengths | - Printables library increases printer utilization frequency
- Faxing capability retains legacy enterprise users
| - 10,000+ printer model compatibility creates a massive hardware-managed base
- Instant Ink integration secures recurring revenue streams
| - Consumable monitoring drives recurring ink replenishment sales
- Guided setup lowers barrier for new hardware owners
| - Refresh EZ Print Subscription locks users into Brother Genuine supplies via automated replenishment
- Extended warranty rewards incentivize hardware registration and long-term app retention
| - Auto-configuration mechanism tailors interface to specific hardware capabilities
- Action Tiles increase daily interaction frequency
- Guided setup reduces support costs for non-technical users
| - Visual placement assistant reduces hardware return rates
- Cloud-based remote management lowers support costs
- 24-language localization enables global B2B distribution
| - Deep integration with Adobe Document Cloud and Acrobat
- Advanced AI-driven cleanup tools (Magic Eraser, Straighten)
- High brand trust and enterprise-grade security
| - Agnostic hardware compatibility supports mixed-brand households
- AI-driven automation engine scales across diverse device types
- Global distribution footprint in 40+ markets
|
| Weaknesses | - Persistent launch failures on the latest release
- Mandatory account registration drives significant churn
| - Mandatory account registration drives high churn
- Persistent launch-loop bugs render the app unusable
| - Persistent connectivity failures erode the daily active habit
- Lack of granular print settings triggers power-user churn
| - Persistent wireless connectivity failures prevent printer discovery on local networks
- Mandatory account registration requirements alienate users seeking simple, frictionless printing access
- Post-update regressions causing print failures drive users toward third-party printing utilities
| - Unreliable wireless connectivity post-update
- Restrictive firmware updates force proprietary ink usage
- Limited document editing and scaling options
| - Mandatory account registration creates onboarding friction
- Intermittent device discovery failures erode daily habit
- Parental control navigation loops block subscription conversion
| - High subscription cost ($10/mo) causing user friction
- Technical bugs including login loops and data loss in multi-page scans
- Lack of specialized ID/Passport scanning modes
| - Aggressive ad placement blocks critical security camera feeds
- High-frequency connectivity failures during device pairing
- Forced AI interface changes clutter core utility
|
| Pricing | freemium | free | free | freemium | free | freemium | freemium | freemium |
| Momentum | Zombie | Active | Maintenance | Maintenance | Maintenance | Active | Maintenance | Active |
| Update Cadence | 5 versions, 4 majors/6mo, ~914d avg | 5 versions, 1 majors/6mo, ~6d avg | 5 versions, 2 majors/6mo, ~60d avg | 5 versions, 2 majors/6mo, ~12d avg | 4 versions, ~22d avg | 5 versions, ~7d avg | 1 versions | 5 versions, 3 majors/6mo, ~8d avg |
