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Самокат: заказ и доставка еды vs its rivals

Side-by-side comparison against Самокат: заказ и доставка еды's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

Самокат: заказ и доставка еды
This App
Gopuff - Grocery Delivery
Nemesis
Uber Eats: Food & Groceries
Contender
DoorDash: Food, Grocery, More
Contender
Instacart: Groceries & Food
Contender
Too Good To Go: End Food Waste
Peer
Deliveroo: Food & Shopping
Peer
Casey's
New Kid
Core Identity
DeveloperRSA LtdGopuffUber Technologies, Inc.DoorDash, Inc.Maplebear IncToo Good To GoDeliverooCasey's General Stores, Inc.
CategoryFood & DrinkFood & DrinkFood & DrinkFood & DrinkFood & DrinkFood & DrinkFood & DrinkFood & Drink
PlatformAndroid, iOSiOS, AndroidiOSiOS, AndroidiOSiOS, AndroidiOS, AndroidAndroid, iOS
Store Metrics
Rating4.8 / 54.8 / 54.8 / 54.8 / 54.8 / 54.9 / 54.6 / 54.8 / 5
Ratings Count12,414251,22210,498,77022,524,1014,651,284531,807199,984423,492
PriceFreeFreeFreeFreeFreeFreeFreeFree
Release DateAug 1, 2018Oct 17, 2013Mar 1, 2016Oct 10, 2013Aug 17, 2012Dec 8, 2015Feb 16, 2016Jul 24, 2019
Last UpdatedMay 5, 2026Jun 29, 2026Jun 29, 2026Jun 29, 2026Jun 29, 2026Jun 30, 2026Apr 13, 2026May 8, 2026
Sentiment & Reviews
Sentimentterriblepositive---excellentnegativeterrible
Score15/10085/100---90/10024/10020/100
Praises
  • Frequent promotional discounts on frequently purchased items provide tangible value for regular users
  • Delivery Speed
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  • Value for money
  • Delivery Speed
  • Ease of Use
  • High quality pizza and food offerings maintain strong appeal for loyal customers
Complaints
  • Blocking access for users with active VPN connections triggers mass uninstalls and negative sentiment
  • Inventory Accuracy
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  • Pickup window rigidity
  • Technical Instability
  • Poor Customer Service & Refunds
  • Food Quality & Logistics
  • Critical login and authentication failures prevent users from accessing accounts post-update
Requests
  • Expansion of snack and food category variety to improve overall shopping utility
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  • Simplified login and authentication flows to replace the current time-sensitive code verification
Strategic Intel
Strengths
  • Hyper-local darkstore network enables 15-minute delivery
  • Private label safety-tested catalog improves unit economics
  • Proprietary micro-fulfillment centers enable 15-minute delivery windows
  • FAM membership drives high-frequency purchasing via waived delivery fees
  • Global logistics network provides consistent delivery density
  • Multi-category marketplace captures non-restaurant retail spend
  • Uber One subscription creates high-frequency user lock-in
  • 310,000+ restaurant menu network creates a high-barrier supply moat
  • DashPass subscription incentivizes high-frequency usage via fee waivers
  • Multi-retailer marketplace access across 40,000 locations [Marketplace Scale]
  • Real-time shopper chat reduces order-error churn [Retention Mechanism]
  • High-frequency engagement loop driven by daily surplus inventory
  • Strong brand identity centered on sustainability
  • Low-cost acquisition via B2B retail partnerships
  • Proprietary Frank ML algorithm for logistics optimization
  • Editions delivery-only kitchens providing exclusive restaurant supply
  • Broad multi-category retail partnerships (Boots, B&Q, Screwfix)
  • Unified loyalty ecosystem bridging fuel and retail
  • High-frequency engagement via gamified seasonal promotions
Weaknesses
  • VPN-blocking policy triggers mass churn
  • 0.38★ Android-iOS rating gap indicates poor Android support
  • Rising service fees erode customer trust
  • Inventory management issues lead to substitution complaints
  • Lack of corporate ordering features limits B2B penetration
  • Premium tier at $9.99/month above category median
  • Missing real-time item substitution tools for groceries
  • Higher delivery fees compared to fee-free thresholds
  • Premium tier at $9.99/month above category median
  • Gig-worker logistics model limits control over delivery quality
  • Transactional fee model lacks recurring loyalty incentives [Pricing Strategy]
  • No integrated corporate ordering tools [Feature Gap]
  • Rigid pickup windows limit user flexibility
  • Lack of real-time delivery tracking
  • Reliance on retailer inventory accuracy
  • Critical technical instability (startup crashes) in recent versions
  • Rigid refund and customer support policies
  • Logistics logic (multi-drop) causing food quality issues
  • Critical authentication failures in the latest update
  • 0.85-point Android-iOS rating gap
  • Inconsistent store location detection
Pricingfreefreemiumfreemiumfreemiumfreefreefreemiumfree
MomentumActiveIntenseIntenseIntenseIntenseMaintenanceActiveActive
Update Cadence5 versions, ~6d avg5 versions, 4 majors/6mo, ~2d avg5 versions, ~6d avg5 versions, 2 majors/6mo, ~4d avg5 versions, ~3d avg5 versions, ~6d avg5 versions, 1 majors/6mo, ~6d avg5 versions, 4 majors/6mo, ~9d avg

Compare Самокат: заказ и доставка еды head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Самокат: заказ и доставка еды, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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